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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
857 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 857 reviews

October 22, 2022

Very helpful. Went above and beyond to take care of my needs without an appointment More

by Topcat9055#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Intake person
Report | Print
Oct 24, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

October 20, 2022

Dealership is fine. My only issue last visit was waiting 30 minutes past my appointment time before advisor checked me in. A bit too long with a confirmed appointment More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 21, 2022 -

Lexus of Memphis responded

Barbara, thank you for the review! While we are glad to hear that the team was able to get the job done, we apologize for your visit taking longer than anticipated. I assure you that we will use this feedback to improve our efficiency in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Gary York - Service Manager - 901-362-8833

October 19, 2022

Experience was good excellence always at this dealership so attentive and detailed will buy another Lexus More

by Cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Oct 19, 2022 -

Cam responded

Excellent customer service Very clean restrooms

Oct 19, 2022 -

Lexus of Memphis responded

Thank you, Cam, for leaving Lexus of Memphis a five-star review! We love knowing when our customers are happy. Take care!

October 19, 2022

Very nice folks to deal with. always willing to help with any issues great service More

by Eddiemontanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 19, 2022 -

Lexus of Memphis responded

We're so happy that our commitment to great service stood out to you. Thanks so much for choosing Lexus of Memphis. See you next time!

October 16, 2022

Top shelf dealership I wouldn't deal with any other dealership I have never been disappointed More

by leon.billups
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John went over and beyond for me he's the best
Report | Print
Oct 17, 2022 -

Lexus of Memphis responded

Thank you for the great review, Leon! We appreciate your business and hope to see you back again at Lexus of Memphis!

October 10, 2022

Jesse was amazing! He made the car buying process perfectly aligned to me and my needs. I love my car! More

by Nic M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Oct 11, 2022 -

Lexus of Memphis responded

Nic, we're delighted Jesse accommodated all your needs and made your purchase experience a success! Many safe and happy miles from everyone at Lexus of Memphis!

October 08, 2022

Mike has been a great help for years. Even though some say Lexus service is very expensive; I have found that they only do the work that is needed and one time the problem is fixed. More

by edcoombs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike F
Report | Print
Oct 10, 2022 -

Lexus of Memphis responded

We are so grateful for your confidence in Mike and the team! Thank you for continuing to choose Lexus of Memphis and for sharing your experience. Safe travels ahead!

October 08, 2022

I’m satisfied with the customer service. Only problem was delay in releasing the car. More

by Reza Abbasian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Oct 11, 2022 -

Lexus of Memphis responded

Reza, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Memphis team. We appreciate your patience with regard to your visit and hope to see you back again down the road!

October 08, 2022

Customer service always discusses options before doing required work. I was pleased with service at Lexus of Memphis. More

by Stella B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jakulve Hale
Report | Print
Oct 10, 2022 -

Lexus of Memphis responded

Stella, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

October 01, 2022

My first experience for a six-month check was everything customer service should be! Johnny was very professional and courteous. I feel confident he has my maintenance schedule on track for future SUV care More

by Garnettestephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2 staff at reception. Intake desks
Report | Print
Oct 04, 2022 -

Lexus of Memphis responded

We couldn't ask for a better review! We're thrilled Johnny welcomed you with outstanding professionalism that's earned Lexus of Memphis your confidence. Drive safely, and we look forward to working with you again!

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