Lexus of Memphis

They did not fix my problem. I was told a clicking noise was normal. But the noise wasn’t there the whole seven years I’ve owned the car. I feel they only wanted to get my money I was told a clicking noise was normal. But the noise wasn’t there the whole seven years I’ve owned the car. I feel they only wanted to get my money for an oil change and send me on my way. More

One of THE very best mechanic (Mike C) anywhere. Never taken my car to get serviced anywhere for the past 26 years! Never taken my car to get serviced anywhere for the past 26 years! More

EXCELLENT service department! ! Everyone is so polite, costs are provided upfront so no surprises, they stick to their appointment schedule so I've never had to wait long at all. ! Everyone is so polite, costs are provided upfront so no surprises, they stick to their appointment schedule so I've never had to wait long at all. I love my Lexus, but I will never own anything else just for the service department alone!! They are exceptional, particularly Joey Guasco, my service rep, and I will be a Lexus owner for life!!! More

No issues so far all services has been great. Johnny very nice service associate. Looking forward to next service visit. Johnny very nice service associate. Looking forward to next service visit. More

Johnny made my service experience a great one! Love my Lexus…and their service department. Love my Lexus…and their service department. More

Excellent maintenance service provided by Lexus of Memphis Dealership. Had a leak in my rear passenger side tire and didn’t have an appointment but they worked me in and repaired my tire in a reasona Memphis Dealership. Had a leak in my rear passenger side tire and didn’t have an appointment but they worked me in and repaired my tire in a reasonable amount of time. Kudos to all involved! More

This dealership is comfortable & accommodating. The coffee bar & snack setup is great for when you've scheduled an early appointment. The coffee bar & snack setup is great for when you've scheduled an early appointment. More

Took my car at the appointed time and had a loaner car available as promised. Terry was very knowledgeable, friendly and courteous. A pleasant experience which is not always possible in this day and time. available as promised. Terry was very knowledgeable, friendly and courteous. A pleasant experience which is not always possible in this day and time. I will definitely be back! More

Everything went as planned. The waiting room was clean and had plenty to snack on or get a drink. The waiting room was clean and had plenty to snack on or get a drink. More

Grateful for their help! Excellent service! I love Terry! I will always use Lexus of Memphis! Excellent service! I love Terry! I will always use Lexus of Memphis! More