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Lexus of Memphis

Memphis, TN

4.7
857 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 857 reviews

September 18, 2022

I have used Lexus of Memphis for service on my Lexus RX350 for many years-my service is Johnny Roberson who is very knowledgeable and great to deal with-I highly recommend Lexus of Memphis and Johnny Ro More

by JKelley62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Sep 19, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you are so confident in Johnny and the Lexus of Memphis team to get the job done. Drive safely in your Lexus RX 350, and we hope to see you back again down the road!

September 17, 2022

Joey did a wonderful with my car it runs even better now then before I’m very satisfied I highly recommend Lexus dealership to anyone More

by aamirratnani13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Kirk
Sep 19, 2022 -

Lexus of Memphis responded

We are thrilled that your vehicle was so well taken care of by Joey and the team! Thank you for choosing Lexus of Memphis and for sharing your experience. Drive safely until we see you again!

September 16, 2022

Good other than they forgot to change the batteries in my two key fobs. Had to return the following day to correct. More

by markr4057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hale
Sep 16, 2022 -

Lexus of Memphis responded

Thank you for sharing your feedback. I am very sorry for the mix-up with your key fobs, but I am happy our team could quickly address this issue. I look forward to earning your five stars next time. Best, Gary York - Service Manager - 901-362-8833

September 16, 2022

Lexus of Memphis is outstanding . They employ top notch people who work there,and give you the most up to date information on new and used cars This is my 3rd Lexus,I helped buy my d More

by megclifton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McPherson,Mike
Sep 16, 2022 -

Lexus of Memphis responded

Your review makes our day! We are proud to offer informative professionalism that's helped customers like you and your daughter here at Lexus of Memphis. Drive safe, and we look forward to working with you again next time!

September 16, 2022

Terry Cade the Service Consultant was professional and courteous. He was able to work me in for repairs although they were extremely busy. Although I needed to go out of town the next day, I didn’t mentio More

by Rodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Sep 16, 2022 -

Lexus of Memphis responded

Rodney, we can't wait to share your 5-star review with Terry and the team! It'll definitely make their day. Thank you for trusting Lexus of Memphis to get the job done right!

September 13, 2022

I have owned a Lexus for over 12 years and Lexus of Memphis has always been great with service. More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Montae Nevels
Sep 13, 2022 -

Lexus of Memphis responded

Emily, we are thrilled that you have always been so well taken care of by our team! Thank you for choosing Lexus of Memphis and for sharing your experience. Drive safely until we see you again!

September 10, 2022

Excellent service as always! ! I have confidence whenever I have an issue that it will be handled promptly and professionally! More

by Sgggowen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
Sep 12, 2022 -

Lexus of Memphis responded

We couldn't ask for a better review! It makes our day to see our team has instilled you with a sense of confidence in Lexus of Memphis. We look forward to working with you again next time!

September 10, 2022

Thank Joey and staff on the great job of resolving our brakes on our Lexus .5 Stars More

by mgtunstall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey G.
Sep 12, 2022 -

Lexus of Memphis responded

Thanks for the review. We're glad that Joey and the team worked hard to assist you! See you next time here at Lexus of Memphis.

September 10, 2022

The Lexus Dealership was prompt and expedite you in and out. I was impressed. The only thing need to help the customer is combining services when a vehicle is being worked on. I’m having to travel from 160 More

by Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 13, 2022 -

Lexus of Memphis responded

Thank you for your review. We're happy to hear that your visit was expedited. But we are sorry that your services weren't all combined. Please give us a call so we can discuss this for next time! Gary York - Service Manager - 901-362-8833

September 10, 2022

I feel comfortable bringing my car to Lexus of Memphis because I know that whatever the problem is it will be resolved correctly, More

by Armie Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Sep 13, 2022 -

Lexus of Memphis responded

Thank you for putting your trust in our team! We appreciate your business and we look forward to welcoming you back next time. Have a wonderful day!

Sep 13, 2022 -

Armie Williams responded

Thank you for your excellent service and thank Joey Guasco for his assistance.

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