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Lexus of Memphis

Memphis, TN

4.7
857 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 857 reviews

August 20, 2022

Professional staff with honesty and integrity. I highly recommend Mr. Tom Burgess, a gentleman that will exceed your expectations! More

by kenwilliford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Burgess
Aug 22, 2022 -

Lexus of Memphis responded

We're over the moon our team welcomed you with excellent professionalism! Tom will be so grateful for the recommendation. Thank you for being a wonderful Lexus of Memphis customer!

August 16, 2022

Excellent customer Service. Terry Cade provided detail information about would be done to my car. I cal texted and called when my care wea ready for pick up. All of you staff t More

by DJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade.
Aug 16, 2022 -

Lexus of Memphis responded

We strive to provide our guests with thorough and attentive customer service and are so happy to see this was reflected in your experience. Thank you for the wonderful shoutout to our team, and we hope you come back to Lexus of Memphis for any future vehicle needs!

August 13, 2022

Excellent service, fast, friendly, knowledgeable, courteous, helpful, and willing to help. I would recommend this dealership to everyone. More

by jashby35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Aug 15, 2022 -

Lexus of Memphis responded

This is the kind of feedback we strive for at Lexus of Memphis! Thanks for supporting us with a stellar review. Drive safely!

August 13, 2022

The dealership is great, but my advisor, Mike is exceptional; always personably, giving me advice on the longevity of my vehicle! More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Aug 15, 2022 -

Lexus of Memphis responded

Gloria, seeing your great review of Mike and the team puts a smile on our faces! Thank you for choosing Lexus of Memphis and for sharing your feedback. We look forward to working with you next time!

August 13, 2022

Friend and considerate. The work was done quickly and completed on the same day. Good experience More

by martha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 15, 2022 -

Lexus of Memphis responded

We appreciate your positive feedback, Martha. We love seeing this review of Lexus of Memphis!

August 13, 2022

Anthony and Ron made our buying experience enjoyable and seamless. Best experience we’ve had at a dealership. More

by Newsom.kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Ron
Aug 15, 2022 -

Lexus of Memphis responded

Kevin, congratulations on your purchase! It makes our day to hear that Anthony and Ron were so helpful and attentive throughout the process. Thank you for choosing Lexus of Memphis!

August 13, 2022

Johnny is the best! And customer service at Lexus always comes first. Love having my car serviced there More

by rcardenas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Aug 15, 2022 -

Lexus of Memphis responded

We're thrilled you enjoyed working with Johnny here at Lexus of Memphis! We will be sure to pass your kind words along. Until next time!

August 13, 2022

Lexus of Memphis is the very best. They sell the greatest cars made with the fastest and easiest service department in the city. More

by awurzburg5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPhearson
Aug 15, 2022 -

Lexus of Memphis responded

We are blushing! Thanks for supporting Lexus of Memphis with such a wonderful review!

August 10, 2022

I’m very pleased with my experience at Lexus of Memphis. Joey was very helpful and friendly advising me about my car service needs. Excellent customer service!!!! More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 10, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Joey and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

August 09, 2022

My service is always great but today they left an empty coke van in my car. That was disappointing. The service manager gathered it quickly. I’m sure someone was reprimanded for that action More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
Aug 09, 2022 -

Lexus of Memphis responded

Taylor, Thanks for reaching out. I'm sorry to hear about the can that was left in your car. We have a higher standard of service than what you've described, and I will be discussing this feedback with my team in an effort to avoid similar situations from reoccurring. Please also feel free to reach out to me if there is anything else I can help you with. Best, Gary York - Service Manager - 901-362-8833

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