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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
857 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 857 reviews

July 04, 2022

Amazing experience! Very caring and professional team of staff! Traveling cross the country I ran into multiple concerning issues, and I really needed help to ensure the More

by Mail.alikhosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Gary, Matt
Report | Print
Jul 05, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Gary, Tim, and Matt. Drive safely, and we hope to see you back again at Lexus of Memphis!

July 04, 2022

My oil came out the same day . Now smoking some .they did clean my drive way . But car rattle more an now is smoking out the back ..I don't even drive now More

by timanderson2212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
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Jul 08, 2022 -

Lexus of Memphis responded

We want our customers to be able to rely on us for solutions and support so as you can imagine, this feedback is concerning. I would like to see what went wrong here and how we can help make things right. Please give me a call when time allows. Thank you, Gary York - Service Manager - 901-362-8833

July 02, 2022

The Lexus of Memphis dealership has honest business practices. The staff is very courteous and professional as well. More

by DABO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin and Tom Gust
Report | Print
Jul 05, 2022 -

Lexus of Memphis responded

Thank you for the review! We're glad to have your business and trust in our team. See you again next time here at Lexus of Memphis!

July 01, 2022

Very good experience, first time using the shuttle it was great. Mr Hale, my service advisor took care of all the issues that I had with my vehicle in a very courteous and professional manner. Thanks More

by Wirtjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Hale
Report | Print
Jul 01, 2022 -

Wirtjohn responded

Very good experience with staff and service.

Jul 01, 2022 -

Lexus of Memphis responded

We really appreciate your review. Thank you for trusting us to assist and take care of your vehicle in a timely way. We'll let Mr. Hale know that you say thanks. -Lexus of Memphis Team

July 01, 2022

The team at Lexus of Memphis was incredibly efficient, accommodating, and welcoming. It was clear they not only wanted to provide my car’s service - they also enjoyed working together as a team and cared More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny, Bryan
Report | Print
Jul 05, 2022 -

Lexus of Memphis responded

Thank you, Margaret! We're glad to hear that our team was accommodating, welcoming, and efficient! See you again next time here at Lexus of Memphis!

June 29, 2022

Car buying experience was great, Lexus of Memphis staff was very helpful throughout the process. More

by Exiled
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
Report | Print
Jun 29, 2022 -

Lexus of Memphis responded

Thank you so much for this fantastic review. We're delighted that you enjoyed working with our team here at Lexus of Memphis. We appreciate your support and we wish you safe driving in your new car!

June 28, 2022

Terry Cade has been our service writer for over 20 years with all our Lexus automobiles. We love our Lexus. More

by dkjurgens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Report | Print
Jun 29, 2022 -

Lexus of Memphis responded

Thank you for taking the time to share! We are so glad to hear that Terry has delivered such excellent service over the years. We appreciate your support of Lexus of Memphis and will be sure to pass on the kind words!

June 26, 2022

A great guy very understand and was trying very hard to get what I need and want!!! More

by sharonpayne43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John heord
Report | Print
Jun 27, 2022 -

Lexus of Memphis responded

Sharon, thank you for the great review! We are so glad to hear that you had a successful experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

June 26, 2022

Excellent service and communication. Feel welcomed and Terry is a great person to work with. Would highly recommend. More

by Aj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Report | Print
Jun 26, 2022 -

Lexus of Memphis responded

Thanks for your review, Aj! We're delighted Terry welcomed you with professional assistance that shaped your positive experience. We look forward to seeing you again at Lexus of Memphis!

June 25, 2022

Johnny Robertson has been absolutely great whenever I have automotive needs on my Lexus! Totally professional and always courteous! More

by Kathleen.Kelley2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Report | Print
Jun 27, 2022 -

Lexus of Memphis responded

Thank you for the great review, Kathleen! We are so glad to hear that you had a successful service experience working with Johnny and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

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