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Lexus of Memphis

Memphis, TN

4.8
859 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 859 reviews

May 20, 2022

Everything always goes so smoothly. They are accurate with their time frame and waiting facility is great!!! More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 23, 2022 -

Lexus of Memphis responded

Hi Sherry - Thank you for the glowing review! It really means a lot to know that you're a happy customer. - Lexus of Memphis team

May 20, 2022

Best dearlership been to. They are very welcoming and respectful. They treat their client with so much respect. Will recommend any day anytime More

by Prettygarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
May 20, 2022 -

Lexus of Memphis responded

Thank you for taking the time to give Lexus of Memphis such a great review. We're always here to help!

May 20, 2022

They always get you in and out in record speed. I love my Lexus team! More

by Dfields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
May 20, 2022 -

Lexus of Memphis responded

We are thrilled that our team always takes care of you so efficiently! Thank you for choosing Lexus of Memphis and for sharing your feedback. We look forward to your next visit!

May 20, 2022

Every one at Lexus, are always very professional and friendly. Great service department. Thanks to everyone! More

by Blue skies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey, and the check me in.
May 20, 2022 -

Lexus of Memphis responded

We are lucky to have you as a Lexus of Memphis customer and are grateful for your five stars! Thanks for supporting our team.

May 20, 2022

Mike, service representative, is excellent. He did an exemplary job meeting my needs! Thank you Mike! More

by PB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
May 23, 2022 -

Lexus of Memphis responded

We are delighted that Mike and the team could deliver a five-star experience for you! Thank you for choosing Lexus of Memphis and for sharing your feedback. We hope to work with you again down the road!

May 20, 2022

Excellent service! Montae was professional, efficient, and pleasant to work with. He got me in and out quickly. Thanks! More

by kimmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Montae Nevels
May 23, 2022 -

Lexus of Memphis responded

Thank you for the great review, Kim! We are happy to hear that you had such a positive experience and we hope to welcome you back to Lexus of Memphis in the future. Have a wonderful day!

May 20, 2022

I'm impressed with the kindness of all your employees. Mr Jesse Sanders was exceptional as a mastercertified sales consultant. He knew so much about the brand. Ron Wood was knowledgeable of my needs as a More

by Debra.stewart83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sanders, Ron Woods, Tori Rhodes
May 23, 2022 -

Lexus of Memphis responded

Debra, thank you for the great review! We are very proud of our team, and it means a lot to hear that you had such a successful experience working with Jesse and Ron. Drive safely in your new vehicle, and enjoy it! We are looking forward to seeing you back again at Lexus of Memphis!

May 18, 2022

Lexus of Memphis dealership is Awesome! Very professional and detailed in every aspect of service. My service person Joey is nothing but amazing.👏 He is on point at all times. Joey keeps More

by Carla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
May 18, 2022 -

Carla responded

. Carla Lexus of Memphis dealership is Awesome! Very professional and detailed in every aspect of service. My service person Joey is nothing but amazing.👏 He is on point at all times. Joey keeps me informed about my car until it's time to be picked up. He is professional, courteous, helpful, knowledgeable and will assist you with what ever you need. 😄 😊 Thank you Joey! You Rock!

May 18, 2022 -

Lexus of Memphis responded

Carla, thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Joey and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

May 18, 2022

Always professional. Diagnosed and fixed my problem quickly Johnny always takes verygood care of me. More

by ls53201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
May 18, 2022 -

Lexus of Memphis responded

We're glad Johnny and the Lexus of Memphis team always take such great care of you! Thank you for your business and fantastic review - we'll be here whenever you need us next!

May 17, 2022

Sales Reps are very nice and helpful! ! But the Greeters when you first arrive there is not friendly ; and also not professional at all ! Seem to have new staff in that department … More

by jagger54jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
May 20, 2022 -

Lexus of Memphis responded

Thank you for reaching out. We expect all of our team members to provide welcoming service and I apologize that this wasn't your experience. This will be used as a training opportunity, and I hope we have the chance to deliver five-star care in the future. Gary York - Service Manager - 901-362-8833

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