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Lexus of Memphis

Memphis, TN

4.8
859 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 859 reviews

May 15, 2022

I had a great experience while my car was being service - I was satisfied with the workmanship More

by J. Michael Johnson
Recommend Dealer
Yes
Employees Worked With
Johnny
May 16, 2022 -

Lexus of Memphis responded

Our team is always happy to help you out, Michael! Thanks for choosing Lexus of Memphis and we'll see you next time!

May 14, 2022

Terry Cade is the best service person there ! !! He listens and takes care of any and all concerns that you have . When you drive away , you feel confident that your car is road ready ! More

by Tami C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
May 16, 2022 -

Lexus of Memphis responded

Tami, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Terry and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

May 13, 2022

I've bought two used vehicles from Lexus of Memphis And Paul was the salesman for both. I'm very pleased with the deals I've gotten and the service. I highly recommend checking them out if looking for a v More

by gary.gathright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul,Lee Jackson and Tom.
May 13, 2022 -

Lexus of Memphis responded

We're happy to hear Paul made sure you went home happy not once but twice! Thanks for always choosing Lexus of Memphis and we hope you enjoy the newest ride!

May 13, 2022

Great service and always do what they say they are going to do and terry cade is a professional More

by Robertgardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T cade
May 13, 2022 -

Lexus of Memphis responded

Hi Robert - Seeing your positive review puts a smile on our faces! Thank you for choosing Lexus of Memphis and for stopping by to share your experience. Drive safely!

May 13, 2022

This dealership has stellar custom service. They always go the extra mile to make sure I’m satisfied. More

by Vanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
May 13, 2022 -

Lexus of Memphis responded

We can't ask for better feedback than this! Thank you so much for choosing Lexus of Memphis for all of your auto service needs.

May 05, 2022

Terry and Montae took outstanding care of my tire replacement & expedited my process for tire claim! Bravo Zulu to these two Employees. I hope they get Employee Recognition for Outstanding Customer S More

by Merrrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry & Montae
May 05, 2022 -

Merrrill responded

Terry and Montae took outstanding care of my tire replacement & expedited my process for tire claim! Bravo Zulu to these two Employees. I hope they get Employee Recognition for Outstanding Customer Service!

May 06, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Terry, Montae, and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

I made two visits to the dealership, the first to order a car that was allocated to the dealership, the second to pick up my vehicle. I called several times during my 3 1/2 week wait and always received exce More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Burgess
May 06, 2022 -

Lexus of Memphis responded

Thank you for the great review, Amanda! We are so glad to hear that you had such a successful purchase experience working with Tom, Ron, and the Lexus of Memphis team. Drive safely in your new Lexus RX 350L, and we hope to see you back again down the road!

May 04, 2022

Lexus is always professional and top when I come in. I have never experienced any negativity. Joey is wonderful as a representative! He is honest and reliable. More

by Cathy Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey, service representative
May 04, 2022 -

Lexus of Memphis responded

Thank you for the amazing review, Cathy! We are glad to see that the team was wonderful to work with. We appreciate your kind words about the Lexus of Memphis team. See you again next time.

May 04, 2022

I was in and out quickly. The service representative was knowledgeable, attentive, helpful and friendly. More

by maestanton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Montae Nevels
May 05, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

April 29, 2022

Very professional not a long wait start on my car right on time. I like the idea that I was able to use a loaner, while waiting able to wait in the waiting are with snacks and refreshments. Workers were gr More

by dorothymason07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Apr 29, 2022 -

dorothymason07 responded

Not long wait great service

Apr 29, 2022 -

dorothymason07 responded

Great service

Apr 29, 2022 -

Lexus of Memphis responded

Thank you for taking the time to review us, Dorothy! We are so glad to hear that you had such a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

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