Lexus of Memphis

I went and the experience was horrible I drive inside and no one comes to greet me they just look at me and I ask where to go when I get out and a woman just said “inside” without looking at me. no one comes to greet me they just look at me and I ask where to go when I get out and a woman just said “inside” without looking at me. More

Mike at Lexus of Memphis is very personable and courteous. He is always straightforward and helpful. I appreciate the clean waiting lounge and Wi-Fi connection. Service is always done on time and c courteous. He is always straightforward and helpful. I appreciate the clean waiting lounge and Wi-Fi connection. Service is always done on time and correct. More

Excellent service and affordable price. Overall great experience. Location is not out of the way. My Lexus!!! Overall great experience. Location is not out of the way. My Lexus!!! More

Fast and efficient. Our Customer service rep was very polite and knowledgeable. The service charge was reasonable, I felt like my automobile was in good hands. Waiting Our Customer service rep was very polite and knowledgeable. The service charge was reasonable, I felt like my automobile was in good hands. Waiting area was clean and conveniently stocked with refreshments.. More

Service was excellent at Lexus of Memphis. Great customer service and Terry was very helpful. Great customer service and Terry was very helpful. More

Car was not cleaned and took too long to service the car and return it and return it More

The dealership is great. My service advisor Mike, is always very cordial and knowledgeable! Thank you! My service advisor Mike, is always very cordial and knowledgeable! Thank you! More

I like this dealership although I did ask for a GX460 loaner while my car was being repaired because I'm in the market of making a purchase in the near future. They failed to provide me the specific veh loaner while my car was being repaired because I'm in the market of making a purchase in the near future. They failed to provide me the specific vehicle. I made the request a week in advance, but that didn't matter. I was provided with a RX350. I have that already and I'm not interested in purchasing another one. Lexus missed a potential sale. More

The advisor was extremely nice and he took care of our every need. He told us our car would be ready in an hour. But it’s was ready before the hour. every need. He told us our car would be ready in an hour. But it’s was ready before the hour. More

Serviced my vehicle, supplied a renter car and returned mine clean. Never received bad service. mine clean. Never received bad service. More