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Lexus of Memphis

Memphis, TN

4.8
859 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 859 reviews

February 01, 2022

Made the recall easy and finished ahead of schedule, left with a full Tank couldnt ask for more More

by Jdweaver60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy was up front on how long it would take and they finished even quicker
Feb 01, 2022 -

Lexus of Memphis responded

Thank you for taking the time to share! We are so glad to hear that the Lexus of Memphis team delivered such a seamless service experience. Drive safely, and we hope to see you back again down the road!

February 01, 2022

Service levels are what you expect from a quality Business, I was kept updated and informed. More

by wrucker767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Feb 01, 2022 -

Lexus of Memphis responded

We're delighted to hear that we're meeting our high standards for service! Thank you for the incredible review - we hope to have the pleasure of working with you again down the road! - the Lexus of Memphis team

January 30, 2022

Disappointed of getting oil change and charged 85 dollars to put on a battery th that was brought from dealer More

by Smoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 31, 2022 -

Lexus of Memphis responded

Thank you for reaching out. I apologize for any confusion regarding the cost of this service and would be happy to look into this for you. I won't be able to find your contact information from this review, so please consider calling me directly. Gary York - Service Manager - 901-362-8833

January 30, 2022

My service experience was superb, i was in the waiting area and before i even finished my routine chat with my friend, my car was finished. 5/5 star. More

by jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Johnny
Jan 31, 2022 -

Lexus of Memphis responded

Thank you for the great review, Jane! We are so glad to hear that you had such a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

January 29, 2022

Every aspect of the transaction was handled professionally. The staff was courteous, knowledgeable and experienced. More

by david c gay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shipp
Jan 31, 2022 -

Lexus of Memphis responded

We couldn't have asked for a better review, David - thank you for the kind words and for trusting Lexus of Memphis with your purchase! We wish you many safe and happy miles ahead.

January 29, 2022

Chris was great in getting my car serviced. It was crowded but we were right in as scheduled. More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 31, 2022 -

Lexus of Memphis responded

Thank you for the glowing review, Karen! We are so glad to hear that Chris delivered such a seamless and efficient experience. Drive safely, and we hope to see you back at Lexus of Memphis down the road!

January 28, 2022

Ser is always great at Lexus of Memphis...if you need your Lexus car or truck serviced take to Lexus of Memphis and see service Advisor Chris. You'll be glad you did 😊 More

by Mystro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wasson
Jan 28, 2022 -

Lexus of Memphis responded

Thank you for your confidence in Chris and the team! We are delighted to see your five-star feedback, and we appreciate your business here at Lexus of Memphis. Drive safely until we see you next!

Jan 28, 2022 -

Mystro responded

That Really appreciate you guys

January 28, 2022

Sales and services are top notch. The people are so nice and extremely knowledgeable. The service waiting room is by far the best I’ve visited. I just purchased my first Lexus and cannot imagine buying ano More

by Ataylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 28, 2022 -

Lexus of Memphis responded

Amazing vehicles and excellent service is a winning combination - thank you so much! Everyone here at Lexus of Memphis appreciates your support. Drive safely in your first Lexus vehicle - we hope it serves you for years to come!

January 28, 2022

Anthony went out of the normal path to find me my 2022 RX350. Hard to do in todays auto market. I was able to get all the options I wanted and at a fair price. The finance experience was high tech, quic More

by Larryleecj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Mike
Jan 28, 2022 -

Lexus of Memphis responded

Congratulations on your 2022 Lexus RX 350! We love to hear that you're enjoying it and really appreciate you posting about your buying experience with Anthony. Thank you from all of us at Lexus of Memphis! We hope you consider coming back for your future auto needs.

January 28, 2022

They were very courteous and professional. When we arrived everything was pre ready which made the transaction timely, which had us out the dealership in less than 2 hours. More

by donfm12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Williams, and finance dept.
Jan 28, 2022 -

Lexus of Memphis responded

We are thrilled that our team made your experience so positive and successful! Thank you for choosing Lexus of Memphis and for sharing your feedback. Enjoy the ride in your new car!

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