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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.8
859 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 859 reviews

January 07, 2022

We bring our Lexus back for service as recommended. They always go above and beyond to provide excellent service and customer care. More

by akaTheFloods
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Jan 07, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had such an enjoyable service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

January 07, 2022

The service dept is the absolute best because of Terry Cade. Terry is a phenomenal man that goes the distant. More

by stillbg21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Report | Print
Jan 08, 2022 -

Lexus of Memphis responded

Terry will be delighted that he's made such a positive impression on you. We're certainly lucky to have him on our team, and all of us at Lexus of Memphis hope you'll continue to rely on us for all your future service needs!

January 07, 2022

Work was outstanding and on time , my service guy Joey was the best!!! Great work thanks More

by brahimnp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Jan 08, 2022 -

Lexus of Memphis responded

We'll be glad to share with Joey how much you appreciated his efficiency and assistance. We hope you'll continue to rely on Lexus of Memphis for all your service needs, and we wish you safe travels until we see you next!

January 07, 2022

The experience was a pleasant ,courteous and caring one. The service to my car was as expected. More

by Rahrahzn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reception, billy
Report | Print
Jan 08, 2022 -

Lexus of Memphis responded

We're happy to hear that our dedication to doing what's best for our guests is so evident. Thank you for sharing some details about your recent Lexus of Memphis experience, and we'll be here whenever you need us next!

January 07, 2022

Very professional.No problems with service even though the technician came to my home to service my vehicle in my garage. I’m very happy with the service I received. More

by Princess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torey
Report | Print
Jan 08, 2022 -

Lexus of Memphis responded

It's excellent to hear that you're pleased with the work provided by our service team! We're glad we had the opportunity to assist you with your service requirements, and we hope you'll reach out to the Lexus of Memphis team next time you need assistance!

January 04, 2022

The service was prompt, courteous, efficient, and solved every problem. Appointments were made in a timely manor. More

by dbeubanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jan 05, 2022 -

Lexus of Memphis responded

It's great to hear that your service experience went off without a hitch. Thanks so much for choosing Lexus of Memphis!

January 04, 2022

Inventory shortages and shipping delays impacting the auto industry can make getting the exact build you want a difficult and lengthy process. Gary and team were extremely helpful in getting us the exac More

by pittsd_99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Harber
Report | Print
Jan 04, 2022 -

Lexus of Memphis responded

We are thrilled that Gary and the team gave you such a terrific purchase experience! Thank you for choosing Lexus of Memphis and for taking the time to share your feedback. Safe travels in your new car!

January 02, 2022

Very prompt service. Johnny was very attentive to our needs and answered all of my questions about the service. More

by garrison67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Jan 03, 2022 -

Lexus of Memphis responded

Johnny is one of the best in the business. Thanks for supporting Lexus of Memphis and please let us know if you need anything down the line!

January 02, 2022

Johnny was helpful and knowledge with what needed to be done with our vehicle. He didn’t encourage any unneeded repairs. More

by tdmc1490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny in service and Anthony in sales
Report | Print
Jan 02, 2022 -

Lexus of Memphis responded

We sincerely have your best interest at heart at Lexus of Memphis, and it's wonderful to hear that Johnny has proven that. We appreciate you taking the time to share your enthusiasm for our team, and we wish you safe travels until we see you next!

January 02, 2022

Lexus of Memphis responded to us quickly when we had problems with our battery and was very prompt in issuing us a refund. More

by s.savage55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jan 03, 2022 -

Lexus of Memphis responded

We always do our best to create positive outcomes for our guests, so it is great to see that you were taken care of. Thank you for choosing Lexus of Memphis!

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