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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.8
859 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 859 reviews

December 18, 2021

Good service; good scheduling accommodation. The manager was helpful as well as the service agent. More

by rabrooks1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris wasson, Gary york
Report | Print
Dec 20, 2021 -

Lexus of Memphis responded

We're delighted to hear that your service experience earned five stars. Thank you for trusting Lexus of Memphis to get the job done. Safe travels and have a great day!

December 18, 2021

As always Lexus provides such excellence in their service dept. I could not be more pleased More

by timein8730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Report | Print
Dec 20, 2021 -

Lexus of Memphis responded

We're thrilled to see your feedback. Thank you for giving the Lexus of Memphis team a shoutout and we look forward to seeing you at your next service appointment. Take care!

December 17, 2021

I felt welcomed when I drove on the lot. The service associates were very helpful and informative. Joey Guasco is always very informative and helpful in making sure that my car is serviced correctly. Ku More

by Armie Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco and Kurt Macgillivary
Report | Print
Dec 17, 2021 -

Armie Williams responded

Thank you!

Dec 18, 2021 -

Lexus of Memphis responded

Armie, it's great to receive such positive feedback about our team! It's our pleasure to make sure your vehicle remains in prime condition. From Joey, Kurt, and the entire Lexus of Memphis team, thank you for your support, and we look forward to the next time you stop by!

Dec 18, 2021 -

Armie Williams responded

Thank you for your professional and excellent service.

December 17, 2021

The staff is professional and friendly! They kept me updated every step of the way! My car looks great! Merry Christmas! More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny. Don’t remember the others.
Report | Print
Dec 18, 2021 -

Lexus of Memphis responded

It's our pleasure to provide professional care with a smile at Lexus of Memphis. We're glad our updates were so appreciated, and we're happy to hear you're pleased with our work. Thank you for bringing your business to our dealership, and we wish you a happy holiday as well!

December 17, 2021

Great, staff friendly No long wait, cars clean, will Great, staff friendly No long wait, cars clean, will recommend to my friends and family members More

by bballentine1205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
Report | Print
Dec 17, 2021 -

Lexus of Memphis responded

We're pleased to hear that you were able to have a great experience with the Lexus of Memphis team. Thank you for the kudos and have a wonderful day!

Dec 17, 2021 -

bballentine1205 responded

Thanks

December 17, 2021

Very friendly and reliable. Never an issue on service. They have services all of my Lexus’ More

by joeson56@yahoo. om
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Dec 18, 2021 -

Lexus of Memphis responded

It means the world to us that you know you can rely on Lexus of Memphis for thorough service. We're honored that you've chosen us as your service provider, and we look forward to lending a hand next time you need us!

December 17, 2021

The crew at Lexus of Memphis is professional and honest. We wouldn’t take our vehicle any place else. More

by scottbrownphd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 17, 2021 -

Lexus of Memphis responded

Your commitment to the Lexus of Memphis team means so much to us, Scott! Thank you for sharing your enthusiasm for our dealership, and drive safely until we see you next!

December 14, 2021

I had a really great experience. Chris was professional but friendly. He was comfortable to talk to. He took care of my 2019 GS 350 and returned it nice an clean. More

by Adell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 14, 2021 -

Lexus of Memphis responded

It is great to hear that the Lexus of Memphis team was professional and wonderful to work with. We appreciate your confidence in our work, and we're pleased that we could keep your 2019 Lexus GS 350 running smoothly.

December 12, 2021

I feel like the whole service department is a friend especially Mike McPherson. I always get stellar service More

by AKH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Dec 13, 2021 -

Lexus of Memphis responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Mike and the team went the extra mile to assist you. Drive safely, and we hope to see you back again at Lexus of Memphis!

December 11, 2021

Maintenance was done in a timely manner. I was impressed with the organization and friendliness of everyone. More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Dec 13, 2021 -

Lexus of Memphis responded

We're so pleased the Lexus of Memphis team was able to assist with your service needs so seamlessly. Thank you for the kudos, Martha!

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