Lexus of Memphis

FriendlyInformativeSafety Updated me on vehicle during Friendly Informative Safety Updated me on vehicle during service Provide waiting room with snacks, television and drinks Friendly Informative Safety Updated me on vehicle during service Provide waiting room with snacks, television and drinks More

Service representative is very customer oriented, professional, knowledgeable and personable. Always follows up to ensure my experience was a good one. Also, quality service is always performed in professional, knowledgeable and personable. Always follows up to ensure my experience was a good one. Also, quality service is always performed in a reasonable amount of time and a loaner car is provided whenever needed. Customer Service waiting area is always neat, and clean with an abundance of snacks and refreshments available to its customers. Exceptional Customer Service Department!!! More

Johnny at Lexus is great to work with. He was detailed in explaining services and work that needed to be done on my vehicle. explaining services and work that needed to be done on my vehicle. More

Staff is highly trained, dedicated to give .100 percent. They treat each customer with care. The facility is extra clean give that stars high marks, They gave me loaner car which I used for 4 days!😊Thank They treat each customer with care. The facility is extra clean give that stars high marks, They gave me loaner car which I used for 4 days!😊Thank you Jonny! More

Everyone there was wonderful, very informative, made it simple and an all around happy experience. simple and an all around happy experience. More

Thanks. Paul Martin, for making buying this car the best experience ever car shopping. I love my new Lexus. experience ever car shopping. I love my new Lexus. More

I fell I can trust Mike and the dealership to be straight with me on needed repair. Dealership not cheap; but are fair and do good work. with me on needed repair. Dealership not cheap; but are fair and do good work. More

Johnny Robertson, Stephanie and everyone at Lexus of Memphis went out of their way to help us quickly in repairing our Lexus during our attendance at a wedding in Memphis, including shuttling us to the Memphis went out of their way to help us quickly in repairing our Lexus during our attendance at a wedding in Memphis, including shuttling us to the Peabody Hotel, the site of the wedding, and delivering the repaired car to us, all at a very reasonable charge. We very much appreciated their kindness in taking care of us on our trip from Texas. More

Joey was very attentive and provided a loaner quickly and had the car ready by noon. It is outstanding service that brings me back to this dealer whenever we need another vehicle. had the car ready by noon. It is outstanding service that brings me back to this dealer whenever we need another vehicle. More

Very courteous and attentive. Very informative about the vehicle and delivered to our house after purchasing. Salesperson very knowledgeable about the vehicle. vehicle and delivered to our house after purchasing. Salesperson very knowledgeable about the vehicle. More