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Lexus of Memphis

Memphis, TN

4.7
854 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 854 reviews

September 04, 2021

Everything is handled in a professional manner. Communication is great. You are always informed about what work may be needed on your vehicle before it is done. More

by MH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 07, 2021 -

Lexus of Memphis responded

We're so glad to hear it! Thank you for dropping by to leave us your positive feedback - we hope to see you back at Lexus of Memphis again next time you need us!

September 04, 2021

The experience was easy and excellent. Jesse Sanders took care of all my needs. Third car I have purchased from them. Finance Manager Ron Wood was great as well. More

by Gary Dodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sanders and Ron Wood
Sep 04, 2021 -

Lexus of Memphis responded

Gary - We are delighted to see that Jesse and Ron are going above and beyond to make our clients' experiences great. Thanks for supporting Lexus of Memphis and congrats on your new car!

September 04, 2021

Lexus of Memphis has always offered prompt and friendly service. The waiting area is comfortable and clean also. I have never had an issue and have owned several Lexus vehicles. More

by pamela.lurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2021 -

Lexus of Memphis responded

We are so grateful for your continued business, Pamela! Thank you for putting your trust in us here at Lexus of Memphis, we look forward to working with you next time.

August 28, 2021

Very professional and good work. Mr. McPherson makes every effort to explain the job to be done. More

by Peachy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Aug 29, 2021 -

Lexus of Memphis responded

Mike will be so happy to hear that his informative care was so valuable to you! We're so proud of the professional work we do for our guests at Lexus of Memphis and means a great deal to hear how much you appreciate it. Many thanks for leaving us a review and we hope we'll see you again next time you need service!

August 27, 2021

They are very courtesy of the customers and they are very nice. More

by Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 27, 2021 -

Lexus of Memphis responded

Your review means a lot to all of us here at Lexus of Memphis. Thank you for your support, Dorothy. We look forward to assisting you again next time!

August 24, 2021

Outstanding customer service. Great service, minimum wait. I have no regrets for my Lexus purchase. I could say lots of more positive things. I highly recommend Memphis Lexus. More

by RDF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 24, 2021 -

Lexus of Memphis responded

Thank you so much for recommending Lexus of Memphis! We love to hear that you can depend on our team for excellent service, every time. Have a wonderful day!

August 22, 2021

Efficient and reliable. Johnny Robertson and Torrey do a good job. It is a Lexus certified dealer. More

by tmeredith1207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Aug 23, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review Lexus of Memphis! Efficient and reliable are two words we strive to live by, so this is great to hear. Drive safe, and come visit us again soon!

August 21, 2021

The reason I like coming to Lexus is because, Joey is do kind he's always the same that's y I don't like seeing nobody but him More

by Joey's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 23, 2021 -

Lexus of Memphis responded

We are thrilled that Joey always takes such great care of you and has earned your loyal business. Thank you from all of us at Lexus of Memphis, we look forward to welcoming you back next time!

August 21, 2021

Outstanding service! Our car was returned in good working condition and immaculate. Best service department Ihave ever encountered. More

by flemingparkrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPhearson
Aug 22, 2021 -

flemingparkrd responded

And Mike McPherson was put me service representative who provided his usual outstanding customer service. Lexus has loyal customers because of superior treatment by superior loyal employees. Thank you

Aug 23, 2021 -

Lexus of Memphis responded

Thank you for the incredible feedback! We're elated to hear that we're delivering the superior service and care we aim for, and we're grateful to have earned your business. Drive safe, and come see us again next time! - your friends at Lexus of Memphis

August 21, 2021

Great service and people there. Good customer waiting room also. More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy n Josh
Aug 23, 2021 -

Lexus of Memphis responded

We're so glad to hear it, Gene! Thanks for the terrific review and for being a valued Lexus of Memphis customer!

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