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Lexus of Memphis

Memphis, TN

4.7
854 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 854 reviews

August 21, 2021

Very professional and the service is impeccable. I will recommend Lexus Dealership in Memphis to anyone. More

by lovejanet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Aug 23, 2021 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Lexus of Memphis team to get the job done. Drive safely, and we hope to see you back again down the road!

August 21, 2021

The representatives are so HELPFUL!! They are efficient and respectful!! They were quick to make sure I was taken care of. I am pleased with everything!! More

by Chrisannhobson1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Michael Mcpherson
Aug 21, 2021 -

Chrisannhobson1995 responded

Mr. Michael was so friendly!!! He was very relatable!! He was very attentive, making sure I understood everything!!! A+ Service

Aug 22, 2021 -

Lexus of Memphis responded

Thank you for sharing your glowing feedback about Michael! We are delighted that you are a happy Lexus of Memphis customer. Safe travels!

August 21, 2021

Service advisor explained the service to be performed. He was professional during my visit. Service performed was of good quality. I was greatly satisfied with the Dealership. More

by rckydxrckydx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 23, 2021 -

Lexus of Memphis responded

Nothing makes us happier than hearing from satisfied customers! Thank you for the incredible feedback and for taking your business to Lexus of Memphis. See you next time!

August 21, 2021

My advisor kept me posted on potential charges. I like not having to wait for my advisor to pay and receive car. More

by fayeshawanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 23, 2021 -

Lexus of Memphis responded

We're glad we're providing the smooth and seamless service experience we strive for. Thank you for taking your business to Lexus of Memphis - we'll see you again at your next maintenance visit!

August 21, 2021

Easy to get an appointment. Mike Has always been available to help me for the last thirty years. Clean waiting area and clean rest rooms,also good snacks and beverages. Prompt and excellent service More

by lynndlk29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson,Tory
Aug 23, 2021 -

Lexus of Memphis responded

Thank you for the incredible feedback, Lynn - we're delighted to hear that Mike and the rest of the Lexus of Memphis team have been able to earn and maintain your confidence over the years. Safe travels, and we hope to see you again down the road!

August 20, 2021

I just had another service appointment with Lexus of Memphis. Once again, Terry Cade, my service advisor and the mechanics in the service department, came through for me. Excellent service from the seco More

by N Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Aug 20, 2021 -

Lexus of Memphis responded

We are so grateful for your continued business and your positive review! Thank you for choosing Lexus of Memphis and for highlighting Terry's great work. We hope to welcome you back for a long time to come!

August 16, 2021

Great experience…friendly and was in & out in no time More

by Dianalford1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 16, 2021 -

Lexus of Memphis responded

We love to hear that the Lexus of Memphis team was able to provide such a friendly and stress-free experience! Thank you for your business. Safe travels!

August 14, 2021

Personal touch. Friendly personnel. Courteous. Efficient. Customer friendly waiting room. Considerate of my schedule. Knowledgeable service agent. More

by HPatEwing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey.
Aug 16, 2021 -

Lexus of Memphis responded

Thank you for the lovely feedback! We're honored and delighted to hear it, and we look forward to seeing you back at Lexus of Memphis again next time. Be well!

August 13, 2021

Great service all the way around. The best brief waiting room and cleanest restrooms of any dealership ever. Thank you for taking care of our Lexus More

by rayfordhaaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 13, 2021 -

Lexus of Memphis responded

Thank you for the wonderful review, Rayford! It was a privilege helping to take care of your beautiful Lexus and we're delighted to see that you enjoyed your service visit with us. Safe driving and we look forward to seeing you next time! - Your friends at Lexus of Memphis

August 13, 2021

Always a pleasure working with Lexus of Memphis. Never any pressure from sales or service. Do need to offer more service specials and let customers know about them. More

by Scrug888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 13, 2021 -

Lexus of Memphis responded

All of us at Lexus of Memphis are grateful for your feedback and will be sure to keep it in mind moving forward. Thank you for being such a great customer and we hope to see you again next time!

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