Lexus of Memphis

I had a 7:00 appointment and apparently everyone else did as well. They didn’t check me In until 7:35 and I didn’t leave until 7:45 needless to say I was late for work! I have never been so disappointed with as well. They didn’t check me In until 7:35 and I didn’t leave until 7:45 needless to say I was late for work! I have never been so disappointed with the type of service I received before. More

Chris, service mgr straightened this out But I had received a call from a technician saying they refused to service the car. Car was ultimately properly repaired. received a call from a technician saying they refused to service the car. Car was ultimately properly repaired. More

Pleasant personnel to deal with, very professional. I’ll use the service Dept to service the vehicle I bought. I anticipate the same level of professionalism from them also use the service Dept to service the vehicle I bought. I anticipate the same level of professionalism from them also More

Great customer service! Each time I go rather it be for service or picking up tags. I really enjoy Lexus customer service!!!!!!!!!!!!!!!! I really do and I make sure they know! service or picking up tags. I really enjoy Lexus customer service!!!!!!!!!!!!!!!! I really do and I make sure they know! More

Great service, and prompt as well! Joey was friendly and easy to work with. Car wash was a nice touch, looked like it was detailed! easy to work with. Car wash was a nice touch, looked like it was detailed! More

The Lexus of Memphis service department is the best service department in town. They make having your car serviced and repaired enjoyable. I highly recommend them! service department in town. They make having your car serviced and repaired enjoyable. I highly recommend them! More

Handled the sale of new Lexus 350 RX with the utmost professional service. Very happy with their quality of service. Would highly recommend. This dealership. professional service. Very happy with their quality of service. Would highly recommend. This dealership. More

Michael is my service consultant that makes sure I receive excellent service every time. Lexus service dept is always timely and explains what’s needed for my car and it’s repaired ASAP! receive excellent service every time. Lexus service dept is always timely and explains what’s needed for my car and it’s repaired ASAP! More

People there handled what I needed to have done and were polite. The building is very clean. Refreshments available. i saw the first person within 3-4 minutes. Was disappointed that the loaner car I had cal polite. The building is very clean. Refreshments available. i saw the first person within 3-4 minutes. Was disappointed that the loaner car I had called about (needing to go to appointments) was no longer available when I arrived (at 9:00). Perhaps though I needed to rest for that time period! More

I had a great experience. I was nice and clean, everyone I came in contact with was nice and Joey explained everything quit well awesome I came in contact with was nice and Joey explained everything quit well awesome More