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Lexus of Memphis

Memphis, TN

4.8
856 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 856 reviews

May 22, 2021

Excellent service-professional employees-estimate of time for service is usually very close-have two Lexus that have always been serviced at Lexus of Memphis More

by Jkelley3941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnie Robertson
May 24, 2021 -

Lexus of Memphis responded

Thank you for the review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 22, 2021

Very courteous and professional. Took a little longer than expected but Johnny kept the communication line open and kept me in the loop. He also explained in detail what my next services should be. More

by dbarham33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
May 24, 2021 -

Lexus of Memphis responded

Thank you for trusting your vehicle with our Lexus of Memphis team! We love to hear that Johnny provided communicative service throughout the repair process. Have a fantastic week!

May 21, 2021

Amazing customer service from Chris W. Super quick and prompt prompt communication. Vehicle service for 60,000 mile for Lexus GX 460 completed in less than a day! More

by Nvelasco31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wasson
May 21, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Chris took good care of you here at Lexus of Memphis, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

May 21, 2021

Gary Harber & Lexus of Memphis made my new RX450 purchase a breeze. I’m a real estate agent so I really appreciate their unsurpassed service. I highly recommend them & am a happy repeat customer! More

by Bcowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Harber & Bryan Smith
May 21, 2021 -

Lexus of Memphis responded

Thank you for the great review! Hearing that Gary went the extra mile to assist with your purchase and get you into your new vehicle made our day. Enjoy your Lexus RX 450, and we hope to see you again down the road! - The Lexus of Memphis team

May 21, 2021

I received excellent service from Lexus of Memphis. When I went into the building I was met by a courteous salesperson. And from then on it was like I was one of family of Lexus. I think the most important More

by phillipsherman40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony William
May 21, 2021 -

Lexus of Memphis responded

Phillip - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Lexus of Memphis team. Drive safely in your new vehicle, and we hope to see you again down the road!

May 21, 2021

Terry Cade has helped me at Lexus for many years. He is professional and gets everything done in such a great way. Thank you Terry for going above and beyond. Your service is excellent..... More

by splyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
May 21, 2021 -

Lexus of Memphis responded

We're thrilled to hear that Terry has taken such great care of you, and we appreciate you trusting the Lexus of Memphis team with the care of your vehicle. Safe travels and see you next time!

May 21, 2021

First class place as you would expect from Lexus. Friendly service staff would listen completely to your needs and follow up with good details on their findings More

by apittman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
May 21, 2021 -

Lexus of Memphis responded

It means a lot to hear that our service met your expectations. Thank you for sharing these details so that others will know what it's like to be a guest at Lexus of Memphis! We hope for the chance to assist you in the future.

May 21, 2021

I really wish I had much more than 25 words to describe how breathtaking my experience was at Lexus of Memphis. I felt like I was in what the Vikings call heaven...Valhalla. More

by BigCat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
May 24, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Lexus of Memphis, and we hope to see you again sometime!

May 15, 2021

I have been dealing with Joey for many, many years. He has always been friendly, courteous and great to converse with. He answers all my questions and make good suggestions. I ask for him every visit. More

by ejw452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
May 17, 2021 -

Lexus of Memphis responded

Thank you for posting about your experience with Joey. It is a privilege to have earned your business at Lexus of Memphis!

May 15, 2021

They were very courteous and efficient. A real pleasurable experience. I will definitely keep them in mind for the next vehicle. All questions were answered and time table was met accurately. More

by bobcat116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 17, 2021 -

Lexus of Memphis responded

Thank you for the excellent review! We're glad we could meet and exceed your expectations, and we're grateful to have earned your business. Drive safe and see you next time!

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