Lexus of Memphis

I have been dealing with Joey for many, many years. He has always been friendly, courteous and great to converse with. He answers all my questions and make good suggestions. I ask for him every visit. has always been friendly, courteous and great to converse with. He answers all my questions and make good suggestions. I ask for him every visit. More

Very professional, all the employees they’re nice,helpful,they performed them jobs very well . Thank you for your kindness,and take good care of your customers. nice,helpful,they performed them jobs very well . Thank you for your kindness,and take good care of your customers. More

Torey was excellent in guiding me through features on my Lexus ES 350. 👍. He was clear in his explanation and very friendly. Ask for Torey. Lexus ES 350. 👍. He was clear in his explanation and very friendly. Ask for Torey. More

The people at Memphis Lexus were very friendly and helpful. The waiting area was clean and had nice amenities. My car was washed and to me on time as promised. helpful. The waiting area was clean and had nice amenities. My car was washed and to me on time as promised. More

The salesman that helped me was Chris. I went in for a oil change. I wanted a evening appointment, however he told me only a morning appointment was available. I called back 10 minutes later and someone e oil change. I wanted a evening appointment, however he told me only a morning appointment was available. I called back 10 minutes later and someone else gave me a evening appointment. He tried to charge me $864 for a oil change I ended up paying $132. Then he tried to put someone in front of me that didn’t have a appointment until the man at the front desk stopped him. Chris customer service was horrible. More

They have great employees everyone helps each other very honest with what they tell you Terry was a great help in scheduling my appointment and calling me when my car was ready to pick up honest with what they tell you Terry was a great help in scheduling my appointment and calling me when my car was ready to pick up More

Highest service levels, from the customer experience to technical excellence in the shop. Mike McPherson totally responsive to my needs. Totally satisfied as a Lexus customer. technical excellence in the shop. Mike McPherson totally responsive to my needs. Totally satisfied as a Lexus customer. More

Always excellent customer service from the time you enter the garage and meet and greeted in one of the cleanest and pleasant environment.Work is always done in a reasonable time. the garage and meet and greeted in one of the cleanest and pleasant environment.Work is always done in a reasonable time. More

The service, quality and professionalism is fantastic. Terry, my service rep is always helpful and friendly. He always makes the proper recommendations with genuine concern. Terry, my service rep is always helpful and friendly. He always makes the proper recommendations with genuine concern. More

Joey dealt with our appointment matter with a smile, grace and we’ll make it happen attitude that relived our surprised disappointment upon arrival for expected service appointment. He explained work to grace and we’ll make it happen attitude that relived our surprised disappointment upon arrival for expected service appointment. He explained work to be performed and arranged for loaner vehicle and took care of all details. Our GX 460 was available for pick-up just after lunch, all washed and cleaned and service report ready. This is a highly rated dealership, with informed and friendly personnel and an open willingness to cheerfully and satisfactorily care for their customers. Joey is an exceptional face and representative for the dealership. 5 Stars to everyone there!! More