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Lexus of Memphis

Memphis, TN

4.7
857 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 857 reviews

May 14, 2021

Best service. Best people. A dealer I can trust. I will not go anywhere else for service or to buy. There Cade is the best! More

by Jmconder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade and Greta
May 14, 2021 -

Lexus of Memphis responded

Thank you so much for being a loyal Lexus of Memphis customer! It really means a lot that you can trust our team for all of your auto service needs. Happy travels and we look forward to seeing you next time!

May 14, 2021

Great personnel. Everyone was very accommodating, and the service was great. My 16 year old LS430 looks like new! I can highly recommend. The shuttle driver, Lloyd, was great! More

by russellpatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Lloyd.
May 17, 2021 -

Lexus of Memphis responded

Thank you so much for recommending Lexus of Memphis! We are thrilled to hear that your Lexus LES 430 looks beautiful and we appreciate you mentioning Lloyd. Hope to see you at your next visit!

May 10, 2021

Chris was very professional and friendly. He was also knowledgeable concerning the service of my vehicle. The service work recommended for my vehicle was done in a very timely manner. More

by mose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wasson
May 11, 2021 -

Lexus of Memphis responded

We are thrilled that Chris delivered such an informative, efficient experience! Thank you for choosing Lexus of Memphis and taking the time to review us. We hope to welcome you back for your future service needs!

May 10, 2021

Great service very professional service were timely and work were performed. I would recommend lexus of memphis to anyone needing there lexus serviced or repaired More

by Bigwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 10, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 08, 2021

Excellent and accommodating service since I did not have an appointment.I came in for a low tire pressure and ended up with a nail in my tire which they were able to fix More

by Raybrake1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
May 10, 2021 -

Lexus of Memphis responded

We're so glad the service team here at Lexus of Memphis was able to assist you with your tire issue, and we're grateful to have earned your business. Thank you for trusting us with the care of your vehicle and see you next time!

May 07, 2021

Great service, prompt, convenient. Had loaner car ready and had car repaired in a decent time period. Very pleased with Billy as well. I will be back. More

by Brian.shaw258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
May 07, 2021 -

Lexus of Memphis responded

Thank you for the great review, Brian! We appreciate your support and are thrilled to hear that you had such a successful experience working with Billy and the team. Drive safely, and we hope to see you again at Lexus of Memphis!

May 07, 2021

Communication was prompt and clear. My car was ready in a timely manner. They gave a thorough examination of the car and alerted me to a problem I did not know about. More

by Evelync.harris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
May 08, 2021 -

Lexus of Memphis responded

We're glad you had an outstanding service experience with us, Evelyn! Thank you for trusting Lexus of Memphis with the care of your vehicle and see you next time!

May 07, 2021

Get service. Friendly service reps. I have always had a good experience when dealing with the service department. Johnny Robinson has been able to solve any problems I have had with my car More

by Sparatans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robinson
May 07, 2021 -

Lexus of Memphis responded

We are delighted to see this wonderful review of our service department. Thank you for giving a shout-out to Johnny! All of us at Lexus of Memphis look forward to assisting you again in the future.

May 07, 2021

Always Excellent service! Billy Moore made it so easy for me! It’s a pleasure doing business with him. In and out in record time, and they always go the extra mike!! More

by grbranch2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Moore
May 07, 2021 -

Lexus of Memphis responded

It's great to hear that Bill made your recent service visit such a success. Thank you so much for the rave review! We look forward to assisting you again at Lexus of Memphis.

May 07, 2021

Dealership always make you feel welcomed and valued. If you cant wait, they offer you a courtesy vehicle. That's Awesome! If you wait, they have an A-1 lounge stocked with beverages and healthy treats. T More

by Linaka41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
May 07, 2021 -

Lexus of Memphis responded

Thank you for the excellent feedback about our service and facilities! We are delighted to hear that you feel welcomed by Terry and our Lexus of Memphis team. Enjoy your weekend and we hope to see you next time!

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