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Lexus of Memphis

Memphis, TN

4.7
853 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 853 reviews

March 16, 2021

My experience has been very positive at the Lexus, Memphis Dealership. My most recent visit was for service. Mike McPherson is a great asset to the Service Department because he is very approachable, More

by ahende
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson, Tom Burgess
Mar 16, 2021 -

Lexus of Memphis responded

"Approachable, knowledgeable and professional" are all words we love to see. Thank you for trusting us with your vehicle and sharing such fantastic feedback about Mike! We look forward to serving you next time at Lexus of Memphis.

March 16, 2021

Was extremely nervous as car was completely “dead”. Thankful it died in garage-not on the road. All parties involved worked expeditiously to resolve problem. Best customer friendly service ever. More

by Nan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy, Torrey, Josh, Sharon
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for trusting Lexus of Memphis during this situation. Customer safety and satisfaction remain top priorities here and I am glad to see that our team helped you get back on the road!

March 16, 2021

Billy Moore has taken care of my car service needs on numerous occasions. He had always provided friendly and prompt customer service. I highly recommend him to my friends who need service at Lexus. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Moore
Mar 17, 2021 -

Lexus of Memphis responded

We couldn't be happier to have you as a returning customer, Larry! Thank you for your continued support and your confidence in Billy. We look forward to welcoming you back to Lexus of Memphis next time!

March 16, 2021

Jessie was very professional and accurate he explained every detail about the car and it was very helpful . He showed me how to get and app on my phone so I could access my features on the car. I have nev More

by Gloriabean1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Sanders
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for the great feedback, Gloria! Jessie is an excellent member of our team, and it is wonderful to hear that you had such a seamless purchase experience working with him. Drive safely in your new vehicle, and congratulations! We hope to see you back at Lexus of Memphis down the road!

March 16, 2021

Terry Cade got my Lexus through an oil and filter change in under an hour. I had a very pleasant time at the Lexus auto dealership. More

by chipnik10@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let Terry and our team know that you appreciate their help. We look forward to your next visit!

March 16, 2021

Billy did an amazing job servicing our car in a timely manner as did the manager Gary York!! Many thanks..They were able to replace the needed parts before we had to leave on a trip and the car is driving More

by Raybrake1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy, Gary
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for the great review! We are proud to have earned your support and thrilled to hear that Billy and Gary were able to assist with your vehicle and get you back out on the roads. Drive safely, and we hope to see you again at Lexus of Memphis!

March 16, 2021

Very professional and timely delivery! Service was exceptional. Financing was a breeze. And the salesman ship was masterful. No pressure whatsoever. Will always come back to this dealership! More

by hlasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torey, Ron and Harold
Mar 17, 2021 -

Lexus of Memphis responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. We are proud that we earned your business, and we look forward to your next visit!

March 16, 2021

I had a service maintenance done on my car on March 9th. Joey Guasco assisted me and he informed me of the service that I needed. He had a loaner ready for me when I arrived. I appreciate his excellent cust More

by Armie Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Mar 16, 2021 -

Lexus of Memphis responded

Armie - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Joey went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Memphis next time!

March 16, 2021

I’ve dealt with Terry for over twenty years and through 6 cars. He is an outstanding ambassador for the dealership. Can always depend on Terry More

by Rhesterjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! We are proud to have earned your business over the years and happy to hear that you are so confident in Terry to get the job done. Drive safely, and we will be sure to pass on the kind words! - The Lexus of Memphis team

March 16, 2021

Great service rep. He is Awesome every time I come to the dealership. He is patient, friendly, and know a lot about Lexus Cars and Trucks. I own 4 of them. More

by SFleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for your continued business and your kind words about our team! It means a lot to hear that you are a happy customer and we look forward to welcoming you back to Lexus of Memphis next time.

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