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Lexus of Memphis

Memphis, TN

4.8
916 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 916 reviews

April 06, 2021

Organized, fast check in/out, professional manner from personnel, convenient shuttle, quick and trustworthy service, great explanation of work done, overall great experience and would recommend. More

by Tahmoores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 06, 2021 -

Lexus of Memphis responded

Thank you for giving Lexus of Memphis your business and great review. We hope to welcome you back for your future service needs!

April 04, 2021

My experience at Lexus has always been the best This My experience at Lexus has always been the best This time was no exception! Johnny Robertson was vey professional and courteous. I have been a Lexus More

by m.j.buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Apr 05, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let Johnny and our team know that you appreciate their help. We are grateful for your longtime business, and we look forward to your next visit!

April 02, 2021

Terry Cade is the best!! He is always helpful and accommodating when I have to bring my car in for service. Service with a smile! More

by Crogers1718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 02, 2021 -

Lexus of Memphis responded

Thank you for your continued business and your confidence in Terry! We are always happy to help here at Lexus of Memphis.

April 01, 2021

Great communication. Mike McPherson has always responded even when he is at lunch. He is aware of the costs to me and tries to minimize it as much as possible, Fast, guaranteed service. More

by dsbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPherson, Gary??
Apr 02, 2021 -

Lexus of Memphis responded

Thank you so much for trusting Lexus of Memphis with your vehicle! We are delighted to hear that Mike provides communicative service and we appreciate you giving him a shout-out. Hope to see you next time!

April 01, 2021

Wonderful car, wonderful people, wonderful experience. Happy with deal. Both sales people I dealt with were great and I would return to buy another car from them again. More

by IS in memphis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle mikala
Apr 02, 2021 -

Lexus of Memphis responded

Congratulations on your new car! We are thrilled that you had such a positive purchase experience with our team. Thank you for giving Lexus of Memphis your business!

April 01, 2021

Service was great Billy was very courteous and professional. I didn’t realize I needed an appointment, I was not turned away. Billy made sure I had a ride to work. Thank you Billy for the updates More

by McNutt.brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 01, 2021 -

Lexus of Memphis responded

Hi Brenda - Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Billy. Drive safely, and we hope to see you again at Lexus of Memphis!

April 01, 2021

Paige was honest, pleasant and knowledgeable. Was well worth the long drive. Reminded me of a time when you felt a high level of trust with the dealer. More

by samcolemanbobparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Amick
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for your confidence in Paige and the team! We are proud to have earned your business and happy to hear that you had such a successful experience working with us. Drive safely, and we hope to see you back at Lexus of Memphis down the road!

April 01, 2021

My experience at Lexus has been exemplary during my ownership of Lexus vehicles. I attribute this to my service advisor, Terry who keep me abreast of any needed maintenance. More

by Lindsey.day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us, Lindsey! We appreciate your business and are happy to hear that you are so confident in Terry to get the job done. Drive safely, and we hope to see you again at Lexus of Memphis!

April 01, 2021

Great to work with. Had my car ready on time and clean! The lounge was stocked with a nice selection of snacks and beverages. I didn’t use a loaner this time because the service time was just over an hour, More

by Dottie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for the great review, Dottie! We are thrilled to hear that you had such a professional and enjoyable service experience working with us. We hope to see you back at Lexus of Memphis next time!

April 01, 2021

This was my first experience with the service department at Lexus of Memphis and I will be a repeat customer. They went above and beyond to take care of my car and worked with my schedule so there was no More

by Wyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Jackson, Joey Guasco
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for choosing Lexus of Memphis! We are proud to have earned your business and happy to hear that the team delivered such a successful service experience. Drive safely, and we hope to see you again down the road!

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