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Lexus of Memphis

Memphis, TN

4.8
899 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 899 reviews

March 26, 2021

Staff greeted me with digs and respect. My wait time was minimal. My loaner was ready and available. As a customer I felt very special. More

by Joflex1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for the great feedback! We strive to deliver a seamless service experience, and hearing that this was reflected in your visit made our day. Drive safely, and we hope to see you again at Lexus of Memphis!

March 26, 2021

Johnny Robertson has taken care of the service of my Lexus(s) for over 12 years. He represents the Lexus of Memphis brand very well. More

by sa_brown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis and for giving a shout-out to Johnny. We're proud to have earned your loyalty and we look forward to working with you next time!

March 26, 2021

I love bringing my car in for service at Lexus Memphis. Damien is always so friendly, kind, detailed and helpful. He is an outstanding representative for this company. Hats off to him and Lexus Memphis. More

by DHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Holloway
Mar 26, 2021 -

Lexus of Memphis responded

We are proud to have earned your business here at Lexus of Memphis! Thank you for trusting us with your vehicle and for the kind words about Damien. We hope to see you back next time!

March 26, 2021

Excellent service, got loaner to go to work, picked up shiny , serviced car to take back home. Always been happy with service department at Lexus of Memphis!!! More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 26, 2021 -

Lexus of Memphis responded

We're so grateful to have you as a loyal customer! It's always our pleasure to deliver a seamless, convenient service experience. Thank you for trusting Lexus of Memphis with all your repair and maintenance needs!

March 26, 2021

Ricki made purchase very pleasantSuper knowledgeable Ricki made purchase very pleasant Super knowledgeable Very professional knows his product Traded cars all very easy Would recommend to a friend o More

by Nickce03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki tran
Mar 29, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ricki took good care of you here at Lexus of Memphis, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

March 26, 2021

Service is always great. Joey and all the staff are very friendly and always helpful. Always finishes as soon as possible when you have an appointment. More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 26, 2021 -

Lexus of Memphis responded

Tommy, we appreciate the confidence you have in Joey and the team! Thank you for being a wonderful Lexus of Memphis customer, we look forward to seeing you next time.

March 26, 2021

First class service and friendly team of qualified staff! Definitely recommend! Nice waiting area/lounge with plenty of snacks and drinks. Professional and courteous staff. More

by webb809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 29, 2021 -

Lexus of Memphis responded

Thank you so much for sharing this excellent feedback about our service and facilities! We are grateful to have you as a Lexus of Memphis customer.

March 26, 2021

We had a good experience . everyone was friendly and nice we were in and out in a timely fashion. Give me two. we would recommend this dealership to others. More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for the great review, Leslie! Hearing that you had such a successful experience working with the Lexus of Memphis team made our day. Drive safely, and we hope to see you again down the road!

March 26, 2021

Great people in the service department. Respectfull, experience and knowledgeable. My service manager was ready at the appointed time. My vehicle was ready before the commitment time More

by williejwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 26, 2021 -

Lexus of Memphis responded

Thank you, Willie! "Respectful, experience and knowledgeable" are all words we love to see and we appreciate you giving Lexus of Memphis a great rating. Hope to see you at your next visit!

March 26, 2021

Damian has been such a gem. He always ensures my experience at Lexus of Memphis is seamless and pleasant. His customer service is exemplary. He truly makes the entire process simplistic: booking app More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Holloway
Mar 26, 2021 -

Lexus of Memphis responded

Courtney - Reviews like this one make our day! We are thrilled to hear that you can depend on Damian for excellent service, every visit, and we appreciate you supporting him with such fantastic feedback. Thank you from all of us here at Lexus of Memphis!

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