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Lexus of Memphis

Memphis, TN

4.7
854 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 854 reviews

February 08, 2012

Called & spoke with Sean about my GS350 that I wanted to sell. We agreed upon a price over the phone. I stopped by a few days later with the car. They wrote me a check & he even drove me home. Easy trans More

by Destin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 05, 2016 -

Lexus of Memphis responded

Thank you for taking the time to review our dealership. We greatly appreciate your patronage! We hope to continue to serve you and your Lexus needs in the future. Thank you for being part of the Lexus of Memphis Family! Kind Regards

January 25, 2012

I was personally invited to stop by their dealership on January 24th from 5-7pm for the official unveiling of the newly redesigned 2013 Lexus GS350! For an organization that boasts of their passion fo More

by sherrydst
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
VARIOUS- 1/24/12 Open house/reception
Jul 05, 2016 -

Lexus of Memphis responded

Thank you for taking the time to write a review. Thank you for attending the unveiling of the 2013 GS 350. We are committed to treating each guest that visits us as we would a guest in our own home. The Unveiling events that we hold are intended for our guest to be able to view the latest that Lexus has to offer. When entering if you were not approached by any of the sales consultants it was not to be rude. We greatly appreciate you taking the time to come to our event. We try to make everyone feel very comfortable and not pressured like many dealerships do. Catering staff typically walks around offering food and beverages. We want these events to be very enjoyable for our guests. I do hope you have been able to visit Lexus of Memphis since this review in 2012. Thank you for the compliment on our Service Department, we try to hold ourselves to a very high standard. We hope to have the opportunity to serve you and all of your Lexus needs in the future. Kind Regards

August 31, 2010

I took my LS430 in for a routine oil change and general checkup. I called days before to book a time. I arrived on the day and time and checked in. A friend picked me up and we went to lunch. I called More

by RohnRees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
1
January 16, 2010

I had a very bad experience with Lexus of Memphis. My car will not downshift smoothly. After multiple attempts at repairs, the service rep said it was my fault because of the way I drove the car. He said I n More

by Car_Hound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple
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