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Lexus of Memphis

Memphis, TN

4.8
923 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 923 reviews

March 16, 2021

The customer service is second to none. Everyone is always nice but Joey Guasco in Service is the best! He is always kind, patient and professional. More

by Blessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for the review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let Joey know that you appreciate his help. We look forward to your next visit!

March 16, 2021

Johnny Robertson took great care of me and my Lexus. Lexus Of Memphis is fortunate to have an employee of his character. Johnny makes every visit to the Dealership a pleasant and enjoyable experience! More

by Garyfetters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Robertson , was and has always made my visits to Lexus of Memphis a great experience. Johnny is an exceptional person who I know will always take care of me and my Lexus!!
Mar 16, 2021 -

Lexus of Memphis responded

Gary - Thank you for the great feedback! We appreciate your business and are thrilled to hear that Johnny delivered such a seamless service experience. Drive safely, and we hope to work with you again at Lexus of Memphis!

March 16, 2021

Luv having my car serviced at Lexus of Memphis because I feel so secure about my car. One because Of Mike. If he told me I need a new motor in my car I would not question him. I would just say OK! He is More

by Jennie owen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Lee. Don’t ever let these employees leave.
Mar 16, 2021 -

Lexus of Memphis responded

Hi Jennie - we are grateful for your confidence in Lexus of Memphis. It is fantastic to see that Mike always provides you with 5-star service during your visits. Our team looks forward to working with you next time!

March 16, 2021

Excellent level of service. Scheduling of the appointment was easy. Excellent dealer efficiency. All employees helpful, friendly, and courteous. Clean and appropriate loaner vehicle. The best More

by urodoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Mar 16, 2021 -

Lexus of Memphis responded

It was a pleasure to work with you! Thank you for choosing Lexus of Memphis and sharing your great experience. We hope to welcome you back for your future services!

March 16, 2021

Great customer service at Lexus of Memphis. They are knowledgeable, professional and timely on services. The staff are always friendly, helpful and explain in detail the services you are receiving. More

by mlmerryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 16, 2021 -

Lexus of Memphis responded

We are proud to have earned your great recommendation. Thank you for your business and your confidence in the Lexus of Memphis team!

March 16, 2021

Even though it was a hassle getting a loaner’s car, everything turned out to be good with the service. Chris helped us a lot. More

by handgreat2010
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for trusting us to get the job done. I am glad to see that our service team came through and delivered as customer satisfaction is our priority!

March 11, 2021

After several months of failed attempts, Lexus service rep (Terry) took care of us with honesty and professionalism that’s needed and expected in today’s hectic world. More

by lexus4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry (Service Rep)
Mar 11, 2021 -

Lexus of Memphis responded

We are happy to hear that Terry could assist you with top-notch service and care! Thank you for giving Lexus of Memphis your business, we are proud to have you as a customer. Drive safely and have a wonderful day!

March 08, 2021

Always feel well taken care of and looked after when we use the Lexus service department Easy to work with Thank you Terry and team More

by scottjgruber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Mar 08, 2021 -

Lexus of Memphis responded

Scott - Thank you for taking the time to share! We appreciate your business and are thrilled to hear that Terry went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Memphis!

March 08, 2021

We have been customers of Lexus of Memphis since 1993. One of the main reasons is the service quality. Alicia has been our advisor for over 20 years and is excellent. She is very knowledgeable. Also ve More

by MrsSouthernBelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Kelly, Parke
Mar 08, 2021 -

Lexus of Memphis responded

We truly appreciate your longtime business and that you make the trip out to visit us at Lexus of Memphis. It's wonderful that you can depend on Alicia for excellent service, every visit. Thank you so much for supporting her with a wonderful review!

March 07, 2021

I have always been pleased with the service I receive @ Lexus. However, Johnny professionalism and ability to get to my car needs quickly exceeded my expectations. More

by msneciespencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 08, 2021 -

Lexus of Memphis responded

Thanks for posting about your recent visit to Lexus of Memphis. It is wonderful to see that our team continues to provide you with great service!

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