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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
265 Reviews
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3040 Government Blvd

Mobile, AL

36606

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Showing 265 reviews

November 06, 2025

Very friendly and prompt service. Mark is always thorough and being from out of town directed us to a great lunch place. Excellent customer service! More

by Brent.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lloyd
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Nov 07, 2025 -

Lexus of Mobile responded

Brent, we're so glad Mark took such good care of you and made you feel welcome at Lexus of Mobile. It's great to hear you received friendly and prompt service. We appreciate your business and hope to see you again!

October 09, 2025

Sim Pettway, Lauren, our F & I lady and Jesse were very enjoyable to deal with buying the car. More

by Dstokes5775
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sim, Lauren and Jesse
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Oct 09, 2025 -

Lexus of Mobile responded

Your feedback for Sam, Lauren, and Jesse is much appreciated! Thank you for supporting Lexus of Mobile.

September 30, 2025

Worst experience ever! Brought my car in at 9am, I was there the whole day and I called for an update and they told me that they will give me a call back and they never did More

by Pasirebekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon
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Sep 30, 2025 -

Lexus of Mobile responded

Pasirebekah, I'm really sorry to hear about your frustrating experience. We aim to keep our customers informed throughout the process, and it sounds like we fell short in this instance. I'd like to look into what happened and see how we can assist you better moving forward. Please give me a call so that we can discuss your situation further. Thank you for bringing this to our attention. Thank you, Peggy Saranthus - Service Manager - 251-445-0450

September 25, 2025

The best experience i have ever had at a dealership some of the other dealerships should take notes from lexus of mobile More

by georgeandsarahroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David baker
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Sep 26, 2025 -

Lexus of Mobile responded

Thank you for your kind words! We’re so glad you had a great experience with us at Lexus of Mobile.

September 25, 2025

I brought my car in for service and had a great experience from start to finish. The adviser was friendly, knowledgeable, and kept me updated the whole time More

by ChrisJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Campbell
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Sep 26, 2025 -

Lexus of Mobile responded

Chris, we are thrilled to hear you had a seamless service experience from start to finish. Thank you for choosing Lexus of Mobile and for sharing your feedback!

September 17, 2025

I got there early and they got me in and out they were great to deal with More

by js16davenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Sep 18, 2025 -

Lexus of Mobile responded

Thank you for reviewing Lexus of Mobile! It was so kind of you to share your experience!

September 17, 2025

I gave DJ a call when I noticed that my vehicle was hesitating to start. He told me to bring the car in immediately to diagnose the problem which ended up being the battery. He and Lexus always provide More

by Pierrekhaylup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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Sep 17, 2025 -

Lexus of Mobile responded

Thank you for sharing your experience with DJ and our team! We look forward to your next visit here at Lexus of Mobile. Safe travels ahead!

September 10, 2025

DJ was phenomenal and very professional. We were impressed with his attention to detail. DJ is a tremendous asset to your organization. More

by qstanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D J
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Sep 10, 2025 -

Lexus of Mobile responded

We’re so grateful for your business and your fantastic feedback about DJ! Thank you for choosing Lexus of Mobile!

September 05, 2025

Everything went smoothly and timely and Ernie was great. The repair was finished when expected. The dealership was clean. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
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Sep 08, 2025 -

Lexus of Mobile responded

Hi Ted, thanks for sharing your feedback about Ernie and our team! We appreciate your business and we hope to see you again at Lexus of Mobile.

August 23, 2025

Friendly & fast service, service tech LiZ was friendly and efficient, I was very pleased with her More

by Ewingjoy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Pulliam
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Aug 25, 2025 -

Lexus of Mobile responded

Thank you for reviewing Lexus of Mobile! It was so kind of you to share your experience.

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