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Lexus of Mobile
Mobile, AL
288 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 288 reviews
July 26, 2026
Accepted vehicle early arrival for service. Ernie explained all service actions, provided an accurate cost and time estimate. Efficiently provided loaner vehicle. Very personal and professional Ernie explained all service actions, provided an accurate cost and time estimate. Efficiently provided loaner vehicle. Very personal and professional. Top notch experience. Highly recommend. More
by 2mslats
Employees Worked With
Ernie
June 06, 2026
I always feel we are taken care of at the dealership. Ernie is so professional and always explains what is being done on our car. We always have a car waiting and we appreciate how much the dealership c Ernie is so professional and always explains what is being done on our car. We always have a car waiting and we appreciate how much the dealership cares about all our needs More
by Jtcmbcdes
Employees Worked With
Ernie in service
May 16, 2026
Micheal was so helpful! I highly recommend him being anyone’s adviser. Micheal has great communication skills! The dealership overall, I RECOMMEND! I highly recommend him being anyone’s adviser. Micheal has great communication skills! The dealership overall, I RECOMMEND! More
by Melanie Green
Employees Worked With
Micheal
May 09, 2026
Excellent and professional services. Lexus of Mobile has always been excellent in customer service and support. I've been a customer for over 18 years, including purchasing vehicles Lexus of Mobile has always been excellent in customer service and support. I've been a customer for over 18 years, including purchasing vehicles, maintenance, and technical support for my 2024 ES350, 2009 ES 350, and 2010 RX More
by Betty Turner
Employees Worked With
Mark
May 09, 2026
My first service visit. Michael is my Service Rep. Great experience with the Service Dept. He’s the best; kind, caring, honest and very helpful. Happy to have him. Thanks Michael is my Service Rep. Great experience with the Service Dept. He’s the best; kind, caring, honest and very helpful. Happy to have him. Thanks. Roslynn More
by roslynn.miller
Employees Worked With
Michael, Service Rep.
May 09, 2026
Very professional and welcoming. Made us feel like we were special and appreciated. Outstanding customer service compared to other Lexus dealerships we have dealt with in Louisiana. Made us feel like we were special and appreciated. Outstanding customer service compared to other Lexus dealerships we have dealt with in Louisiana. More
by JCCAR
Employees Worked With
Darrell Williams
April 22, 2026
Excellent service. Courteous and caring staff. Spotlessly clean dealership. Comfortable waiting area. We made an excellent decision our car from Lexus of Mobile Courteous and caring staff. Spotlessly clean dealership. Comfortable waiting area. We made an excellent decision our car from Lexus of Mobile More
by Marilyncampbell44
Employees Worked With
Eric
April 22, 2026
Lexus of Mobile personnel is friendly and professional. The waiting room is clean and comfortable. I will recommend Lexus of Mobile. The waiting room is clean and comfortable. I will recommend Lexus of Mobile. More
by Reneecash2
Employees Worked With
Mr.Pettiway in sales. I can’t remember service guy.
