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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
246 Reviews
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3040 Government Blvd

Mobile, AL

36606

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Showing 246 reviews

January 12, 2024

Highly effective and courteous service provided. Ernest provided good very service. What ups recommend to others. More

by nchayes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
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Jan 12, 2024 -

Lexus of Mobile responded

Thanks for the positive feedback. We're glad to know Ernest and our team at Lexus of Mobile were able to provide you with top-notch service. Your recommendation means a lot to us!

January 12, 2024

Great experience when I visit the dealership . The maintenance team always give the best service More

by darrenj1782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
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Jan 12, 2024 -

Lexus of Mobile responded

Darren, we are happy to hear you had a five-star visit to the Lexus of Mobile service department. Thanks for sharing!

December 20, 2023

Extremely professional and dependable! I would recommend the Lexus of Mobile to anyone. I have been pleased with their service. More

by Anthony Proctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
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Dec 20, 2023 -

Lexus of Mobile responded

Anthony, we greatly appreciate your recommendation and continued support! The team at Lexus of Mobile looks forward to seeing you next time!

December 19, 2023

Very helpful thru whole buying of new vehicle and great family at Lexus of Mobile, Thanks again More

by hoiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hollaway
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Dec 19, 2023 -

Lexus of Mobile responded

Congratulations on your new car! We're thrilled your experience was a smooth one and our team at Lexus of Mobile wishes you many happy miles ahead!

December 19, 2023

Relaxing atmosphere and Superb Customer Service - Mr. Craig, Seven Stars and a Robust Cuban Cigar More

by Bump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Dec 19, 2023 -

Lexus of Mobile responded

Thank you so much for leaving Lexus of Mobile a five-star review! We are thrilled that Craig and our team went the extra mile to make your experience relaxing and step above the rest. See you next time!

December 08, 2023

Excellent dealer maintenance. I've used this service department several times. It speaks volumes that I willingly drive 2 1/2 hours to get there from my home and 2 1/2 hours to More

by darob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
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Dec 08, 2023 -

Lexus of Mobile responded

Darob, it's great to know that you've had excellent experiences with our service department at Lexus of Mobile. We appreciate your dedication to driving the distance for us! Thanks for highlighting Ernie - we'll be sure to pass along your kind words.

November 30, 2023

From the time we arrived until we left, we were welcomed. Our service manager,Stan, explained everything about the service and the cost. He helped us with a loaner and explained how to properly operate it. More

by joanne729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
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Nov 30, 2023 -

Lexus of Mobile responded

Joanne, it's great to know that Stan and our team at Lexus of Mobile provided you with a welcoming experience. We're glad everything was explained clearly for your peace of mind. Thanks for the review!

November 21, 2023

Excellent service. I was very satisfied . Craig keep me updated on my car. By calling me and texted . Very good experience. . Number one service. More

by Ybrown1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Nov 22, 2023 -

Lexus of Mobile responded

It's great to know you had such a positive experience with Craig at Lexus of Mobile. We appreciate your feedback and are glad we could provide top-notch service!

November 18, 2023

We have been customers for many years. Lexus of Mobile is an outstanding dealership that truly excels in customer service. Nothing less than the best! More

by Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Steuve
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Nov 20, 2023 -

Lexus of Mobile responded

Jayne, we're so glad to know you've had consistently great experiences with us at Lexus of Mobile. We appreciate your loyalty and look forward to continuing our relationship!

November 02, 2023

Ernie at Lexus of Mobile provided such great support when I had a mishap out of town and had two tires blowout. I spoke with him multiple times trying to get my issue resolved and then he got me in in 2 hour More

by kbmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Deview
Report | Print
Nov 02, 2023 -

Lexus of Mobile responded

We're so glad to know that Ernie was able to provide you with great support during your mishap. It's our goal at Lexus of Mobile to make sure all our customers feel taken care of, especially in unexpected situations like yours! Thanks for the positive feedback!

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