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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
178 Reviews
Call Dealership (800) 355-3987

3040 Government Blvd

Mobile, AL

36606

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Showing 178 reviews

May 03, 2024

The staff and the service were excellent! I will always take my Lexus to be serviced at Lexus of Mobile. More

by gwenlucionails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Moore
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May 03, 2024 -

Lexus of Mobile responded

We're delighted to know you had an excellent experience with our staff and service at Lexus of Mobile. We look forward to continuing servicing your Lexus in the future!

Helpful
May 01, 2024

I love everything about Lexus, very good service , Stan always returns my call and makes sure everything is taking care of More

by PMackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stand
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May 01, 2024 -

Lexus of Mobile responded

We're delighted to know you've had a positive experience with Stan and our team at Lexus of Mobile. We always aim for top-notch service! Thanks for the review, we appreciate it.

Helpful
April 24, 2024

Dealings have always been excellent! !!! Best service ever!!! Service manager is the best I have ever had!! More

by ronnursey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.. Craig
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Apr 24, 2024 -

Lexus of Mobile responded

Ronnursey, we're delighted to know you've had excellent experiences with our service manager and the rest of the team at Lexus of Mobile. Thanks for your support!

Helpful
April 18, 2024

Excellent selection of pre-owned vehicles. Salesperson very helpful. Not pushy or did not try to sway my decision in any way. I would recommend this dealership. Q More

by Screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 18, 2024 -

Lexus of Mobile responded

We're glad to know you found our sales team helpful and not pushy at Lexus of Mobile. We appreciate your recommendation! Enjoy your new vehicle!

Helpful
April 11, 2024

I had a very positive experience purchasing my last vehicle from Lexus of Mobile. Derrick Jones has always been so helpful and easy to work with.. More

by Mishee98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Jones
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Apr 11, 2024 -

Lexus of Mobile responded

We're delighted to know that you had a positive experience with us at Lexus of Mobile. Derrick and our team always strive to provide the best service possible. Thanks for your kind words!

Helpful
April 03, 2024

Mark in service department was excellent and was very accurate with the time and cost of the service performed 👍 More

by Saliba1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 03, 2024 -

Lexus of Mobile responded

We're glad to know that Mark provided excellent service during your visit to Lexus of Mobile. We appreciate the feedback and look forward to serving you again in the future!

Helpful
March 29, 2024

Unreliabla anf Overpriced brand with poor customer service! Toyota is so much better than this bullcrap! More

by xxxxed Mama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JOHN
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Mar 29, 2024 -

Lexus of Mobile responded

I'm sorry to read about your dissatisfaction with our brand and service. We strive for excellence in all aspects of our business, so it's disappointing to know we didn't meet your expectations this time around. If you'd like to discuss any specific issues or concerns further, please don't hesitate to reach out directly. Thank you, Shane Scott - New Car Manager - 251-445-0506

Helpful
March 26, 2024

Sim Pettway was very pleasing sales man. He was pleasant, knowledgeable, patient and motivated to please. He appears to be a great assess to Lexus of Mobile. Thanks More

by Seppia Andry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sim Pettway
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Mar 27, 2024 -

Lexus of Mobile responded

Seppia, we're delighted to know that Sim provided you with a pleasant and knowledgeable experience at Lexus of Mobile! Thank you for recognizing his efforts, we'll be sure to pass along your kind words!

Helpful
March 25, 2024

Craig Struve is the best! He has taken care of us since 2019. He always goes over what they will be doing when my car is serviced. He’s always available during the service if More

by ebenk1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Steuve
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Mar 25, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig has been taking great care of you at Lexus of Mobile since 2019! It's wonderful to see how much you appreciate his detailed service updates. Thanks for your kind words and continued support!

Helpful
March 20, 2024

The guys here are awesome ! Ernest is my service manager on a scale of 1 to 10 he is a 20 !! He couldn’t have been more helpful!! More

by Fchambliss62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
Report | Print
Mar 20, 2024 -

Lexus of Mobile responded

We're delighted to know that Ernest and our team at Lexus of Mobile exceeded your expectations! Thank you for sharing this wonderful feedback. We'll continue striving to provide top-notch service in the future!

Helpful
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