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Lexus of Mobile

Mobile, AL

4.8
250 Reviews
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3040 Government Blvd

Mobile, AL

36606

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Showing 250 reviews

November 30, 2023

From the time we arrived until we left, we were welcomed. Our service manager,Stan, explained everything about the service and the cost. He helped us with a loaner and explained how to properly operate it. More

by joanne729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
Nov 30, 2023 -

Lexus of Mobile responded

Joanne, it's great to know that Stan and our team at Lexus of Mobile provided you with a welcoming experience. We're glad everything was explained clearly for your peace of mind. Thanks for the review!

November 21, 2023

Excellent service. I was very satisfied . Craig keep me updated on my car. By calling me and texted . Very good experience. . Number one service. More

by Ybrown1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Nov 22, 2023 -

Lexus of Mobile responded

It's great to know you had such a positive experience with Craig at Lexus of Mobile. We appreciate your feedback and are glad we could provide top-notch service!

November 18, 2023

We have been customers for many years. Lexus of Mobile is an outstanding dealership that truly excels in customer service. Nothing less than the best! More

by Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Steuve
Nov 20, 2023 -

Lexus of Mobile responded

Jayne, we're so glad to know you've had consistently great experiences with us at Lexus of Mobile. We appreciate your loyalty and look forward to continuing our relationship!

November 02, 2023

Ernie at Lexus of Mobile provided such great support when I had a mishap out of town and had two tires blowout. I spoke with him multiple times trying to get my issue resolved and then he got me in in 2 hour More

by kbmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Deview
Nov 02, 2023 -

Lexus of Mobile responded

We're so glad to know that Ernie was able to provide you with great support during your mishap. It's our goal at Lexus of Mobile to make sure all our customers feel taken care of, especially in unexpected situations like yours! Thanks for the positive feedback!

October 30, 2023

I can't think of anything that would cover the service in only fifteen words except OUTSTANDING!! More

by dmcvay7604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Oct 30, 2023 -

Lexus of Mobile responded

Outstanding service is what we love to hear! Thanks so much for the high praise and five-star review. See you down the road at Lexus of Mobile!

October 28, 2023

Overall everything went ok Besides the visors. Nothing was replaced They still making the awful noise. It shouldn’t do that. Why am I getting ignored? On the brand new cars they don’t make tha More

by Bleich777
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 30, 2023 -

Lexus of Mobile responded

I am sorry to learn about the issue with your visors at Lexus of Mobile. We aim for top-notch service and it sounds like we missed a step here. Please reach out so we can make things right, as you should be completely satisfied with your vehicle! Thank you, Peggy Saranthus - Service Manager - 251-445-0450

October 07, 2023

Craig always provides us with exceptionally professional advice and service at every visit. We trust him with taking care of any issue we may have. More

by Darlinchoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Oct 07, 2023 -

Darlinchoco responded

Craig always provides us with exceptionally professional advice and service at every service visit. We trust him with taking care of any issue we may have. Everyone at the dealership is friendly and accommodating and the waiting area is very comfortable and pleasant.

Oct 09, 2023 -

Lexus of Mobile responded

We are thrilled to hear that Craig has taken excellent care of you. He will appreciate your kind words. Thank you for trusting Lexus of Mobile with your loyal business. We look forward to seeing you next time!

September 12, 2023

It was a good experience Larry our contact was great helping with everything we needed. Larry is a great salesman. More

by Sb3546
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Wright
Sep 13, 2023 -

Lexus of Mobile responded

We're glad to know you had a good experience with us at Lexus of Mobile! It's wonderful that Larry was able to assist and make your visit enjoyable. Thank you for the review!

September 06, 2023

Darryl is the best sales man ever! Very professional, courteous, and knowledgeable! I will definitely buy from him again More

by Mstrama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl
Sep 06, 2023 -

Lexus of Mobile responded

We're delighted to know that Darryl provided such a great experience at Lexus of Mobile! Your kind words are much appreciated and we look forward to assisting you again in the future.

September 02, 2023

Professional and get the job done great quality of cars and will meet your needs More

by Kimberlytucker12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 05, 2023 -

Lexus of Mobile responded

Thank you, Kimberly, for leaving Lexus of Mobile a five-star review! We appreciate your support and business.

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