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Lexus of Mobile

Mobile, AL

4.8
239 Reviews

3040 Government Blvd

Mobile, AL

36606

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Showing 239 reviews

January 11, 2022

Craig is my service advisor and I could not say more how excellent his service and knowledge is. He is always friendly, helpful and forward looking on what you need to take care of. He makes this dealersh More

by R_blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Jan 11, 2022 -

Lexus of Mobile responded

Hearing that Craig has inspired your confidence and loyal business is so wonderful! Thank you for the outstanding review and for being a Lexus of Mobile client - we'll be sure to pass the kudos along. Drive safe and see you next time!

January 08, 2022

Mark is always very responsive to care of my car in less than one day and provide me a loaner while I waited. Car wash wash and completely detailed and look amazing when I picked it up More

by gmoney95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 10, 2022 -

Lexus of Mobile responded

Thanks for trusting Lexus of Mobile with your business. We're thrilled to hear that Mark provided you with such great service during your visit and we look forward to taking care of you next time!

January 07, 2022

Lexus of Mobile provides excellent and courteous service in a very pleasant and comfortable place of business. The staff is great to work with and the dealership provides nice amenities for your enjoyment More

by stevensgdbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline Kirkland
Jan 07, 2022 -

Lexus of Mobile responded

Steven, we're thrilled that our top-tier customer care and our accommodations have impressed you! The Lexus of Mobile team is always happy to go above and beyond for our customers, and we look forward to our next opportunity to do so for you!

November 30, 2021

Very helpful and knowledgeable. We didn’t receive the 2nd key. Poc is Aware. Thanks More

by Diamondlumber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Poc
Dec 01, 2021 -

Lexus of Mobile responded

Thank you for taking time to post a review! We are grateful for your business and if there are any outstanding concerns please don't hesitate to get in touch. Safe travels! Shane Scott - Used Car Manager - 251-445-0506

Dec 01, 2021 -

Diamondlumber responded

Today is Wednesday and still no key. Communicated with Poc this morning haven’t heard anything yet. He said he texted the previous owner.

November 22, 2021

Craig, service dept, Mathew, finance and Derrick, sales are very professional and accommodating. I purchased my Lexus 2017 GS 350 online with ease. Derrick delivered my car to my home in Gulfport, Ms. I More

by loretta.knighten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Craig, Matthew
Nov 22, 2021 -

loretta.knighten responded

See dealer Rater review...

Nov 23, 2021 -

Lexus of Mobile responded

Thank you so much for the wonderful feedback! Craig, Mathew, and Derek will be so pleased to hear that you were able to have such a seamless buying experience with us. Please enjoy your new-to-you 2017 Lexus GS 350. Have a great day! - Lexus of Mobile

October 02, 2021

Very cordial and professional staff. Eric, Blake and Jessie were very helpful . Other staff were very helpful More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Blake and Jessie
Oct 02, 2021 -

Lexus of Mobile responded

Jim - We are always delighted to see that Blake, Jessie, and Eric are going above and beyond to wow our valued guests. Thanks for supporting Lexus of Mobile!

September 21, 2021

Great experience with all involved, very friendly. I have bought multiple cars from Derrick and now consider him a good friend as well as my service advisor Craig. They both always go the extra mile. More

by Whatzupdox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Jones
Sep 21, 2021 -

Lexus of Mobile responded

It's fantastic to hear that you know you can rely on Derrick, Craig, and the Lexus of Mobile team to go above and beyond for you. Your loyalty to our dealership means so much to us and we look forward to exceeding your expectations again down the road!

August 19, 2021

Great service with friendly people and easy to get to. More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 19, 2021 -

Lexus of Mobile responded

Eric, thank you for your great review! We appreciate your business and we hope to see you again at Lexus of Mobile.

May 22, 2021

This is the 2nd car we have bought from Cedric Anthony. Our next car we will use him again because of professionalism & trust we have for him. We will recommend to all our friends. Keith Broyles More

by Keith & Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 22, 2021 -

Keith & Tina responded

Lexus of Mobile is Number 1

May 24, 2021 -

Lexus of Mobile responded

Your outstanding feedback means so much to all of us at Lexus of Mobile! It is validating to hear that Cedric was able to assist you so successfully not once but twice! We will be sure to let him know you are happy with his help. We are very grateful for your business. Safe travels and enjoy the ride!

April 28, 2021

They were quick to respond and had all the information that I needed to make my decision. In fact I bought the truck on the sot. More

by brucebollman09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mathews
Apr 28, 2021 -

Lexus of Mobile responded

Thank you for taking the time to review us, Bruce! We appreciate your support and are happy to hear that you had such a successful experience working with the Lexus of Mobile team. Drive safely in your new truck, and we hope to see you again down the road!

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