Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
178 Reviews
Call Dealership (800) 355-3987

3040 Government Blvd

Mobile, AL

36606

Directions

By Type

Showing 178 reviews

November 18, 2023

We have been customers for many years. Lexus of Mobile is an outstanding dealership that truly excels in customer service. Nothing less than the best! More

by Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Steuve
Report | Print
Nov 20, 2023 -

Lexus of Mobile responded

Jayne, we're so glad to know you've had consistently great experiences with us at Lexus of Mobile. We appreciate your loyalty and look forward to continuing our relationship!

Helpful
November 02, 2023

Ernie at Lexus of Mobile provided such great support when I had a mishap out of town and had two tires blowout. I spoke with him multiple times trying to get my issue resolved and then he got me in in 2 hour More

by kbmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Deview
Report | Print
Nov 02, 2023 -

Lexus of Mobile responded

We're so glad to know that Ernie was able to provide you with great support during your mishap. It's our goal at Lexus of Mobile to make sure all our customers feel taken care of, especially in unexpected situations like yours! Thanks for the positive feedback!

Helpful
October 30, 2023

I can't think of anything that would cover the service in only fifteen words except OUTSTANDING!! More

by dmcvay7604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Oct 30, 2023 -

Lexus of Mobile responded

Outstanding service is what we love to hear! Thanks so much for the high praise and five-star review. See you down the road at Lexus of Mobile!

Helpful
October 28, 2023

Overall everything went ok Besides the visors. Nothing was replaced They still making the awful noise. It shouldn’t do that. Why am I getting ignored? On the brand new cars they don’t make tha More

by Bleich777
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 30, 2023 -

Lexus of Mobile responded

I am sorry to learn about the issue with your visors at Lexus of Mobile. We aim for top-notch service and it sounds like we missed a step here. Please reach out so we can make things right, as you should be completely satisfied with your vehicle! Thank you, Peggy Saranthus - Service Manager - 251-445-0450

Helpful 1
October 07, 2023

Craig always provides us with exceptionally professional advice and service at every visit. We trust him with taking care of any issue we may have. More

by Darlinchoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Report | Print
Oct 07, 2023 -

Darlinchoco responded

Craig always provides us with exceptionally professional advice and service at every service visit. We trust him with taking care of any issue we may have. Everyone at the dealership is friendly and accommodating and the waiting area is very comfortable and pleasant.

Oct 09, 2023 -

Lexus of Mobile responded

We are thrilled to hear that Craig has taken excellent care of you. He will appreciate your kind words. Thank you for trusting Lexus of Mobile with your loyal business. We look forward to seeing you next time!

Helpful
September 12, 2023

It was a good experience Larry our contact was great helping with everything we needed. Larry is a great salesman. More

by Sb3546
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Wright
Report | Print
Sep 13, 2023 -

Lexus of Mobile responded

We're glad to know you had a good experience with us at Lexus of Mobile! It's wonderful that Larry was able to assist and make your visit enjoyable. Thank you for the review!

Helpful
September 06, 2023

Darryl is the best sales man ever! Very professional, courteous, and knowledgeable! I will definitely buy from him again More

by Mstrama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl
Report | Print
Sep 06, 2023 -

Lexus of Mobile responded

We're delighted to know that Darryl provided such a great experience at Lexus of Mobile! Your kind words are much appreciated and we look forward to assisting you again in the future.

Helpful
September 02, 2023

Professional and get the job done great quality of cars and will meet your needs More

by Kimberlytucker12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Sep 05, 2023 -

Lexus of Mobile responded

Thank you, Kimberly, for leaving Lexus of Mobile a five-star review! We appreciate your support and business.

Helpful
August 24, 2023

Ernie is very knowledgeable and helpful and I appreciate his input on getting the result that I was looking for. More

by cindymom0f3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Aug 24, 2023 -

Lexus of Mobile responded

We're glad to know that Ernie was able to assist you effectively at Lexus of Mobile. Thanks for your positive feedback, and we hope you enjoy the results!

Helpful
August 24, 2023

This is the best service department ever. I always feel confident about the quality of their work and our service rep, Ernie is a 10++++ More

by arvjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Aug 25, 2023 -

Lexus of Mobile responded

Ernie and the team at Lexus of Mobile are always here to help! Thanks for your support!

Helpful
1
...
3
4
5
...
18