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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
179 Reviews
Call Dealership (800) 355-3987

3040 Government Blvd

Mobile, AL

36606

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Showing 179 reviews

August 24, 2023

This is the best service department ever. I always feel confident about the quality of their work and our service rep, Ernie is a 10++++ More

by arvjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
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Aug 25, 2023 -

Lexus of Mobile responded

Ernie and the team at Lexus of Mobile are always here to help! Thanks for your support!

Helpful
July 30, 2023

Courteous, professional, fast service. Attentive. Paul with whom checks me in and.out keeps me informed Very friendly. More

by flowersjewel
Recommend Dealer
Yes
Employees Worked With
Paul
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Aug 01, 2023 -

Lexus of Mobile responded

We're delighted to know you had a positive experience with Paul and our team at Lexus of Mobile. We always aim for fast, professional service while keeping you informed throughout the process. Thanks for sharing your feedback!

Helpful
July 18, 2023

The whole experience was more than I anticipated. Mr. Craig was very personable and accommodating. Thank you all very much!! More

by Tim Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Report | Print
Jul 18, 2023 -

Lexus of Mobile responded

Tim, we're delighted to hear that your experience at Lexus of Mobile exceeded your expectations! Thank you for taking the time to share this positive feedback with Craig and the team. Until next time, drive safely!

Helpful
July 13, 2023

Outstanding Customer Service. Detailed maintenance education for personal vehicle. Follow up Service. Definitely a return Customer. More

by Bump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Craig
Report | Print
Jul 13, 2023 -

Lexus of Mobile responded

We're over the moon our team has demonstrated our commitment to thorough service and earned Lexus of Mobile your loyalty! Thanks for the fantastic review!

Helpful
July 04, 2023

Professionalism at it finest. I'm treated like a King and their concerns are sincere. More

by The Best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim Pettway
Report | Print
Jul 05, 2023 -

Lexus of Mobile responded

Thank you for the review! We are thrilled to hear that you are so confident in the Lexus of Mobile team to get the job done. Drive safely, and we hope to see you back!

Helpful
July 04, 2023

From purchase to maintenance, service is top notch. Very pleased with vehicle, with service reminders, and personnel are very knowledgeable. I highly recommend Lexus of Mobile. More

by dianef0126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Jul 05, 2023 -

Lexus of Mobile responded

Thank you for the great review! We're so glad to hear that you had a positive experience with our team at Lexus of Mobile. Your recommendation means a lot to us, and we hope to see you back!

Helpful
June 30, 2023

Lexus of Mobile and service writer Craig S was first class, customer. oriented, and everything you could ever hope for to properly handle your Lexus automobile.Smart, honest, knowledgeable, and customer More

by rcunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig S.
Report | Print
Jul 03, 2023 -

Lexus of Mobile responded

Thank you for the fantastic review! We're so glad to hear that Craig provided top-notch service and made your experience at Lexus of Mobile a great one. We appreciate your kind words and look forward to serving you again in the future!

Helpful
June 24, 2023

Outstanding and very professional. I would without hesitation recommend 👌 to just visit this dealership. Well pleased. More

by hwgrimes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Salene
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Jun 26, 2023 -

Lexus of Mobile responded

We're delighted to hear that you had a great experience with us! Thank you for recommending Lexus of Mobile. We look forward to seeing you back again down the road!

Helpful
June 21, 2023

Excellent service department! Earnest DeView is the best advisor and repair project manager I’ve ever worked with More

by Johnp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ernie DeView
Report | Print
Jun 22, 2023 -

Lexus of Mobile responded

Thank you for the review, John! We are thrilled to hear that you had a successful service experience working with Earnest and the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

Helpful
June 14, 2023

I always get great service with a smile. They aim to please. Awesome experience …Thanks Lexus! More

by chellebryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan and DJ always makes my visit amazing
Report | Print
Jun 14, 2023 -

Lexus of Mobile responded

Thank you for the review! We appreciate your business and hope to see you again at Lexus of Mobile. Safe travels!

Helpful
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