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Lexus of Mobile

Mobile, AL

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Reviews
Vehicles
4.8
250 Reviews
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3040 Government Blvd

Mobile, AL

36606

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Showing 250 reviews

March 25, 2024

Craig Struve is the best! He has taken care of us since 2019. He always goes over what they will be doing when my car is serviced. He’s always available during the service if More

by ebenk1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Steuve
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Mar 25, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig has been taking great care of you at Lexus of Mobile since 2019! It's wonderful to see how much you appreciate his detailed service updates. Thanks for your kind words and continued support!

March 20, 2024

The guys here are awesome ! Ernest is my service manager on a scale of 1 to 10 he is a 20 !! He couldn’t have been more helpful!! More

by Fchambliss62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
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Mar 20, 2024 -

Lexus of Mobile responded

We're delighted to know that Ernest and our team at Lexus of Mobile exceeded your expectations! Thank you for sharing this wonderful feedback. We'll continue striving to provide top-notch service in the future!

March 15, 2024

Craig is the best! He makes sure everything is completed correctly and adds that personal touch that is so lacking these days. Craig makes it a pleasure to own a Lexu More

by Carr9319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Mar 15, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig provided you with such a great experience at Lexus of Mobile! We strive for excellence and personal touch in our service. Thank you for your kind words, we appreciate it!

March 13, 2024

They ste the beat gggggg ggg ggg good good good good Eric Sim and Trey More

by Lou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric , Sim and Trey
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Mar 14, 2024 -

Lexus of Mobile responded

Lou, thank you for sharing this appreciation for Eric and Trey, and for leaving Lexus of Mobile your five stars!

March 13, 2024

Great experience at the dealership and good service. Appointment service was on time and minimum time to complete. More

by mosse7706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
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Mar 13, 2024 -

Lexus of Mobile responded

We're glad to know you had a great experience and appreciated our timely service at Lexus of Mobile. Thanks for the positive feedback!

March 06, 2024

Craig is the reason I continue to buy Lexus, he makes service appts easy and makes sure all work is done correctly!!! More

by sbaker9398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Mar 06, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig has been able to make your service appointments easy and efficient at Lexus of Mobile. Thanks for continuing to choose us, we appreciate it!

March 05, 2024

Darryl was easy to work with, very personable and listened to what I wanted. Trey in finance was very friendly and easy to work with as well. More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Trey
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Mar 05, 2024 -

Lexus of Mobile responded

Liz, we're delighted to know that Darryl and Trey made your experience at Lexus of Mobile a pleasant one. We appreciate you taking the time to share this feedback!

February 18, 2024

I highly recommend working with Tyler Brush. Tyler was very helpful and proactive without being pushy. He made the process fun and enjoyable, and even picked me up from the airport. More

by Kerri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Brush
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Feb 19, 2024 -

Lexus of Mobile responded

Kerri, it's fantastic to know that Tyler made your experience at Lexus of Mobile enjoyable and stress-free. We appreciate the recommendation! Safe travels in your new vehicle.

February 16, 2024

Outstanding in all regards. Service Advisor is Excellent in all regards and is straight forward in provide all information. I have never had a problem with any of my service mai More

by jax_prius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
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Feb 16, 2024 -

Lexus of Mobile responded

We're so glad to know you've had consistent, excellent service with us at Lexus of Mobile. Our team always aims for straightforward communication and timely maintenance. Thanks for the outstanding review!

February 13, 2024

Didn’t have an appt and Dexter took care of me. Even got my favorite coffee mug back which I left behind 3 mos. ago. Note: whoever closed the hood didn’t close it properly. It popped open during my More

by Tony Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter
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Feb 13, 2024 -

Lexus of Mobile responded

Tony, we're glad to know Dexter was able to assist you during your visit to Lexus of Mobile. We apologize for the issue with the hood and appreciate your understanding - we'll certainly be more mindful in the future. Safe travels!

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