Initially dealt with Mike over the phone about a pre-owned car I found on Carfax at LEXUS of Mt Kisxo. When we decided to drive 60 miles to Westchester County to look at the car, He was polite, professional, respectful,and knowledgeable about the car. Having personally visited 5 different car dealerships locally on Long Island, my contact with Mike was the the best. I visited and met with sales people from BMW, Mercedes Benz and 3 Lexus dealerships on Long Island searching for my dream car, finally deciding on a Lexus. In the past, 3 years ago, I had a bad experience with a dealership that left me feeling angry and ripped off, so going into another round of car dealerships and having to deal with the salespeople really was a turnoff. Mike was a breath of fresh air. If Mike is representative of LEXUS Mt Kisco’s service, I highly recommend them. I would travel back to this dealership again to do business again. I make my living as a Performance Improvement specialist. Enough said.