
Lexus of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,241 reviews
Excellent facilities during the wait. Wait time was relatively short and explanation of service was also clear. Very polite customer service Wait time was relatively short and explanation of service was also clear. Very polite customer service More
Cindy was great. She kept me informed during the whole process. Even when she was not there she had someone else to keep me upto date. She kept me informed during the whole process. Even when she was not there she had someone else to keep me upto date. More
As always, Rick was a joy to work with. He knows his job well and was very thorough. We had a very pleasurable car buying experience because of Rick. Thanks a lot! He knows his job well and was very thorough. We had a very pleasurable car buying experience because of Rick. Thanks a lot! More
As usual this dealership continues to be very professional and takes care of all business. Never have had any issues after working with them for over 20 years. professional and takes care of all business. Never have had any issues after working with them for over 20 years. More
Friendly, detailed communication, personable, all around great experience, efficient, timely, resourceful, honest, good listener, high standards met great experience, efficient, timely, resourceful, honest, good listener, high standards met More
This was very pleasant experience in an extremely comfortable environment with drinks and snacks available while you wait. The service was done when promised and the vehicle was washed and looked lik comfortable environment with drinks and snacks available while you wait. The service was done when promised and the vehicle was washed and looked like new when finished. More
The dealership is great. But your new policy of charging 3% for credit card usage is NOT good customer service. We will take that into consideration when buying a new car and But your new policy of charging 3% for credit card usage is NOT good customer service. We will take that into consideration when buying a new car and go to a dealership that does not do that. You charge premium prices for your service and should not add an up charge for credit card use on top of that. More