Lexus of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Jesse was amazing to deal with as he was very professional and not overbearing or pushy. Every time I entered the dealership I was greeted with a friendly, welcoming greeting and made me feel a professional and not overbearing or pushy. Every time I entered the dealership I was greeted with a friendly, welcoming greeting and made me feel at home. The car I wanted was being built and they kept me informed weekly of its delivery status. More
Sal was a great salesman, didn’t make me feel rushed or like i was pushed in to making a decision. Very professional and would definitely reccomend him for anyone looking for a car. like i was pushed in to making a decision. Very professional and would definitely reccomend him for anyone looking for a car. More
Tiffany was a friendly professional person to work with. She asked of our needs and wants, we requested to look at 2 cars, we drove one, picked the other, worked the figures, done deal. No high pressure att She asked of our needs and wants, we requested to look at 2 cars, we drove one, picked the other, worked the figures, done deal. No high pressure attitude, which was nice for once relating to our car purchases over the years. I would recommend Tiffany and this dealership to others. More
Excellent service and professional staff. There was a mistake they made during the closing. It wasn't an insignificant amount. They honored the price they quoted me, which was the right th There was a mistake they made during the closing. It wasn't an insignificant amount. They honored the price they quoted me, which was the right thing to do, and I certainly appreciate their very professional conduct. Well done Lexus of Naperville. More
We were very pleased to work with Lexus of Naperville to find the exact vehicle for us. It is a professional and relaxed atmosphere with an excellent selection. They will find the vehicle you're looking for find the exact vehicle for us. It is a professional and relaxed atmosphere with an excellent selection. They will find the vehicle you're looking for if it isn't on their (large) lot. I/we highly recommend Lexus of Naperville. Monse Roche is professional, knowledgeable, helpful, realistic and easy to do business with. Monse is very accommodating and will guide you well. I recommend working with her to find the right Lexus for you!! More
Very bad experience with this dealership! is all about being a human and having respect! all this is not about this dealership, they will smile you in the face and they will lie to you for th is all about being a human and having respect! all this is not about this dealership, they will smile you in the face and they will lie to you for their convenience, they kept my car for three weeks, telling me that everything is OK and there is no blue smoke at the cold start, and that everything is OK with the car and nothing to worry about, the car got only 24,000 miles and it's still on the warranty, they refuse to see the problem and they don't want to fix it, when you will wan to buy a car from them they will be your best friend, when they will have to fix a problem on the warranty they will refuse and kick you out from the dealership parking lot!!! they don't deserve even one star!!! More
We enjoyed our experience of buying our TX. Rick made sure to go over all the controls and infotainment system in our car before we left. This was our most enjoyable car buying experience! Rick made sure to go over all the controls and infotainment system in our car before we left. This was our most enjoyable car buying experience! Rick made sure we were well taken care of before we drove off! This very rare! More
Sal was easy to work with, no hard ‘sell’ attitude. He gave us choices that made sense which made it easy for us find the right car for the right price. He gave us choices that made sense which made it easy for us find the right car for the right price. More
Tiffany was great to work with - very personable and cared about my needs as a consumer. She answered all my questions and made the car purchase very smooth. Excellent customer service. cared about my needs as a consumer. She answered all my questions and made the car purchase very smooth. Excellent customer service. More
Outstanding customer service! Tiffany made the car buying process with effortless and answered all my questions throughout the process. Highly recommended! Tiffany made the car buying process with effortless and answered all my questions throughout the process. Highly recommended! More