Lexus of Naperville

Very happy with technology specialist, Michael Comer and our salesperson, Will Martinez. Team is easy to work with and courteous. our salesperson, Will Martinez. Team is easy to work with and courteous. More

The salesperson was knowledge, , patient honest overall genuine person. Professional office it was a pleasure working with the dealership genuine person. Professional office it was a pleasure working with the dealership More

Super friendly, did all they could to please customer. The race track was fun and unique. Warm cookies ! The race track was fun and unique. Warm cookies ! More

I had a great experience purchasing my car from this dealership. The staff was friendly, professional, and never made me feel pressured. They answered all my questions, explained everything clearly, and dealership. The staff was friendly, professional, and never made me feel pressured. They answered all my questions, explained everything clearly, and made the process smooth and stress-free. The salesperson was patient and knowledgeable. Financing was quick and transparent, and the car was spotless when I picked it up. I would definitely recommend this dealership to friends and family. More

Great salesmanship from George and Kamil. Low pressure and willing to work with us. No "tactics" - good guys and will be back for another car soon. Low pressure and willing to work with us. No "tactics" - good guys and will be back for another car soon. More

Lexus of Naperville was very professional during the buying process. Would recommend to friends and family. buying process. Would recommend to friends and family. More

Jorge was super helpful, mindful of our interests and didnt mess around. He made the process easy. didnt mess around. He made the process easy. More

Will Martinez was a fantastic salesman to work with. He took his time showing the cars and with the test drives so that I did not feel rushed to make a decision, answered all of my questions and made su He took his time showing the cars and with the test drives so that I did not feel rushed to make a decision, answered all of my questions and made sure that I was 100% satisfied with my purchase. I would definitely recommend him for your next car purchase! More

I recently had an experience with Lexus of Naperville that started with concern but ultimately ended in a way that restored my trust and confidence in their team. After bringing my vehicle in for servic that started with concern but ultimately ended in a way that restored my trust and confidence in their team. After bringing my vehicle in for service, I had questions regarding the diagnosis and recommendations I received. I reached out with my concerns, and the General Manager personally took the time to listen, follow up, and ensure everything was thoroughly reviewed. He and of of the Service Director's walked me through the condition of my vehicle in detail, answered my questions with transparency, and made sure I fully understood everything in a way that made sense. What stood out most was how seriously my concerns were taken. I never felt dismissed, and I appreciated the professionalism, patience, and respect shown throughout the process. As someone who has previously felt intimidated in automotive settings, this experience reminded me how important clear communication and customer care truly are. Thank you to the team at Lexus of Naperville for taking the time to make things right and for turning a stressful situation into a positive customer experience. More

From the online chat through signing the papers with the finance manager, I was treated with complete respect. I enjoyed the time spent with my sales person Kamil and he was able to answer any questions I h finance manager, I was treated with complete respect. I enjoyed the time spent with my sales person Kamil and he was able to answer any questions I had. The procedure was flawless. I was warned against other dealerships by other Lexus owners and am glad that I decided to go with Lexus of Naperville. More