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Lexus of Naperville
Naperville, IL
1,276 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,276 reviews
June 18, 2026
Not satisfied - no negotiation on pre owned 2025 ES 300 hybrid and paint fade out. hybrid and paint fade out. More
by ss
Employees Worked With
June 17, 2026
best dealership I have gone to the people there are amazing and went above and beyond to help very satisfied with the experience amazing and went above and beyond to help very satisfied with the experience More
by joannalopez848
June 05, 2026
Very nice building. Sales and financing went above and beyond to make the experience pleasant Sales and financing went above and beyond to make the experience pleasant More
by Elizamatsu
Employees Worked With
May 30, 2026
Very happy with technology specialist, Michael Comer and our salesperson, Will Martinez. Team is easy to work with and courteous. our salesperson, Will Martinez. Team is easy to work with and courteous. More
by alehmanrdh
May 24, 2026
The salesperson was knowledge, , patient honest overall genuine person. Professional office it was a pleasure working with the dealership genuine person. Professional office it was a pleasure working with the dealership More
by Whurleys
Employees Worked With
May 19, 2026
I had a great experience purchasing my car from this dealership. The staff was friendly, professional, and never made me feel pressured. They answered all my questions, explained everything clearly, and dealership. The staff was friendly, professional, and never made me feel pressured. They answered all my questions, explained everything clearly, and made the process smooth and stress-free. The salesperson was patient and knowledgeable. Financing was quick and transparent, and the car was spotless when I picked it up. I would definitely recommend this dealership to friends and family. More
by Joycelyn.almacen
May 15, 2026
Great salesmanship from George and Kamil. Low pressure and willing to work with us. No "tactics" - good guys and will be back for another car soon. Low pressure and willing to work with us. No "tactics" - good guys and will be back for another car soon. More
by Raj K
May 09, 2026
Lexus of Naperville was very professional during the buying process. Would recommend to friends and family. buying process. Would recommend to friends and family. More
by Mmarovich
May 09, 2026
Jorge was super helpful, mindful of our interests and didnt mess around. He made the process easy. didnt mess around. He made the process easy. More
by Jane Kostelyk
