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Lexus of Nashville

Nashville, TN

4.8
291 Reviews

2010 Rosa L. Parks Blvd.

Nashville, TN

37208

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Showing 291 reviews

March 01, 2020

Fantastic is all I have to say! The service and overall experience was great! I highly recommend Lexus of Cool Springs for anyone interested in purchasing a new vehicle! More

by kandice_burkeen
Recommend Dealer
Yes
Employees Worked With
Bryan Lee
February 24, 2020

"Romaine Clue outstanding Salesman" Romaine is an outstanding salesman whom provides excellent customer service. We were very happy with the service he provided during our recent purchas More

by fgooch127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romaine Clue
January 31, 2020

Amazing Sales Rep Romaie Clue This was my 5th , both New and Certified, Lexus purchase. Lexus autos are amazing and so was my salesperson Romaine Clue. This was my first purchase a More

by Parker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romaine Clue
January 02, 2020

I appreciate the support both Kyle and David gave to my wife They are trying to find my wife a car that she is wanting. They both worked very hard trying to make her welcome and looking for the right car. tha More

by Ricketts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Haley
November 26, 2019

Romaine is the difference maker here!! I had the best car buying experience of my life at Lexus of Nashville thanks to Romaine Smith Clue. My fiancé and I were in Nashville on a weekend tri More

by Jondell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romaine Clue
November 12, 2019

Romaine is the best guy. He did everything for us and we never had to lift a finger. The sales department was on point as well More

by 1 rx350
Recommend Dealer
Yes
Employees Worked With
Romaine Clue
October 23, 2019

Best sales and customer service we’ve ever experienced! Romaine is friendly, knowledgeable and was very honest with us. He helped us and educated us tremendously. I would recommend him highly and won’t ask More

by Serafini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romaine Clue
September 24, 2019

Best Experience In America! This was the best experience I have ever had purchasing a car. Romaine Smith Clue treated me as I was purchasing a $50,000 car I bought a Honda from More

by Noodle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romaine Clue
August 22, 2019

Worst service department commutation I had ever seen I have called to service department to get an advise and schedule an appointment 6-7 times yesterday, August 20th. I was told I have to talk to servic More

by Daniel Letov
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t remember name of service adviser
Sep 11, 2019 -

Lexus of Nashville responded

I am very sorry to read about your service experience, such an experience is far from the Lexus standard. I will make sure that we addressing this exact type of concern. Again I apologize sir, and should you need to reach me directly; Kyle Bolton, Director of Online Sales, kbolton@nashvillelexus.com, 615-630-6021

August 20, 2019

Awesome Customer Service I had the most amazing experience working with Romaine! Knowledgeable, patient, persistent in finding what I wanted, and very professional! He made su More

by Therasia Carney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romaine Clue
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