Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,422 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,422 reviews
October 01, 2020
Dennis was our salesperson we were extremely satisfied with his service , professionalism and integrity. We came in we bought our vehicle quick and eustressful. Very happy with the service we received fro with his service , professionalism and integrity. We came in we bought our vehicle quick and eustressful. Very happy with the service we received from Dennis . More
by arsenbazy
Employees Worked With
Denis Shadrin
October 01, 2020
Prefect customer service best people best car prefect service Mr Denis Shadrin help me, fast working , I love my new car and recommend to everybody. service Mr Denis Shadrin help me, fast working , I love my new car and recommend to everybody. More
by h.goltapeh
Employees Worked With
October 01, 2020
I purchased a 2020 Lexus IS350 in August with 2 miles on it. After a week or so I heard a rattling sound coming from the rear axle which grew louder over time. I brought the vehicle back and I was told th it. After a week or so I heard a rattling sound coming from the rear axle which grew louder over time. I brought the vehicle back and I was told that it was a loose parking brake disc and that the issue had been resolved. To my surprise, two weeks later the rattling sound came back and became very embarrassing as it would rattle going over bumps. I was very disappointed that a brand new Lexus would have this issue and at the fact that an issue that was fixed was not. When I brought the vehicle back to the dealership, they gave me a loaner which was a UX300. I could not believe that they put me in an entry model vehicle and not the same or better vehicle that I have. Well, I was promised that the issue has been resolved again with the rattling sound and I will cross my fingers each day. I have purchased four Lexus vehicles, two from Lexus of North Miami. I am not impressed and will seriously consider the fine luxury car dealership right next to them when my lease is up. The only positive experience I had was the technician that was in charge of my case, he was very professional and apologetic. I have not received no offers of compensation for my time wasted and inconvenience. More
by AkenB2003
September 30, 2020
Denis promised that the entire registration process will take only two hours and I will be able to continue enjoying my vacation in Miami, but this time in a new car. It all happened! very professional an take only two hours and I will be able to continue enjoying my vacation in Miami, but this time in a new car. It all happened! very professional and very pleasant to make a business with him! More
by Konstantin Frolov
Employees Worked With
September 18, 2020
My experience with Lexus of North Miami has been nothing short of world class. Nina Paul is an exceptionally knowledgeable and professional sales person. She strives to understand your needs, your desires short of world class. Nina Paul is an exceptionally knowledgeable and professional sales person. She strives to understand your needs, your desires, and your means and her resulting recommendations are spot-on. If you are looking for a new (or used) vehicle you must request to see Nina Paul when you visit. You will be treated with a level of respect and integrity uncommon these days. Very highly recommended! More
by kevinagurney
September 14, 2020
Alex is the best salesman at Lexus of Miami he’s professional services goes beyond the 5 star rating. could not be happier with my vehicle or the purchase process. I spent many months looking elsewh professional services goes beyond the 5 star rating. could not be happier with my vehicle or the purchase process. I spent many months looking elsewhere before I bought my Lexus I would definitely going back in the future. More
by Junidepauleus
Employees Worked With
Alexander Fernandez
September 11, 2020
Maria es una gran persona, gracias por el apoyo y gestion durante el proceso, todo fue muy rapido, eficiente y el carisma de Maria lo maximo, continuaremos haciendo negocios juntos ! Un abrazo ! durante el proceso, todo fue muy rapido, eficiente y el carisma de Maria lo maximo, continuaremos haciendo negocios juntos ! Un abrazo ! More
by Andres Camacho
Employees Worked With
Maria Morrone
September 03, 2020
She was amazing and very knowledgeable, my time with her made me confident and excited in my new Lexus f sport. I recommend her to all my friends and family, thank you for everything Maria ! made me confident and excited in my new Lexus f sport. I recommend her to all my friends and family, thank you for everything Maria ! More
by Valerieslayss
Employees Worked With
Maria Morrone
August 31, 2020
Maria was very professional and knowledgeable about her profession. If I you go to north Miami Lexus highly suggest you speak to Maria to help you. profession. If I you go to north Miami Lexus highly suggest you speak to Maria to help you. More
by James Woollet
