Lexus of North Miami

New car Our sales associate Justin Adderly provided a friendly and pleasant experience throughout the process. His customer service skills over the phone and Our sales associate Justin Adderly provided a friendly and pleasant experience throughout the process. His customer service skills over the phone and in person speaks volumes of him. More

Amazing experience From the start Justin was very interested in helping us get into the cars we wanted with the payments we wanted. After running my credit he told me th From the start Justin was very interested in helping us get into the cars we wanted with the payments we wanted. After running my credit he told me that I couldn't get into a lease due to my credit. My mom went ahead and got her credit checked and was approved. While this process was underway he asked me happened with my bankruptcy, I explained and he did not like how the lawyers took advantage of me and got me to file for bankruptcy at such an early age. He then went back to the finance person that was helping us and explained what had happened and got me on the deal with my mom! This way I can build my credit! Definitely went out of his way to assist me which I appreciate greatly. After this the rest of the process was smooth but long as we were leading two vehicles. Overall I had an outstanding experience and can't wait to return to lease my next Lexus in a couple of years!! More

Excellent experience Justin was friendly and very helpful throughout this long process. I left with the car I wanted and was very satisfied with the service I was given. I Justin was friendly and very helpful throughout this long process. I left with the car I wanted and was very satisfied with the service I was given. I will definitely return to Lexus of north Miami and lease another vehicle from justin! More

Outstanding is an understatement!!!! When it was time to replace my Lexus, I selected Lexus of North Miami because their service is so good. Well so are their sales! Ask for Harry Faite When it was time to replace my Lexus, I selected Lexus of North Miami because their service is so good. Well so are their sales! Ask for Harry Faitelson. He is a pro on every aspect of the car buying/selling process. Totally customer focused, honest and straightforward. He delivered on everything he said he would and more. I've been leasing cars for 30 years ---, Lexuses for 20 of them, and this was the easiest, most pleasant experience I've ever had. I can't wait to service the car and use all the coupons that came with it for complementary spa treatments at Lexus of North Miami's in-house spa. All aspects of the process far exceeded my expectations. When my lease is up in 3 years, I wouldn't go anyplace else to replace my ES350. More

excellent expierence I have to say it was a pleasure working with Justin and JP, they were both very friendly, professional and helpful. They took their time to answer all I have to say it was a pleasure working with Justin and JP, they were both very friendly, professional and helpful. They took their time to answer all our questions and concerns. This is my second car that a get from Lexus of North Miami and my first lease. Plan to go back in three years for my next car. More

Justin Addderly Salesman Extrodanaire! Besides Justin Adderlys obvious command of his job and his ability to expedite the sales process besides his solid working relationship with his othe Besides Justin Adderlys obvious command of his job and his ability to expedite the sales process besides his solid working relationship with his other team mates to get the job done...Justin is a GREAT listener. He asked the right questions, understood my needs and delivered the car in a timely manner. I will be calling on Justin the for the next Lexus I get. Additionally, when I went to see Matt Thorpe, I couldn't have asked for a better guy to expedite the credit process. Smart and efficient, Matt, too was a good listener. More

Service of perfection Justin adderly provides a wealth of knowledge and customer satisfaction because he combines his excellence with the warm welcome of feeling like your Justin adderly provides a wealth of knowledge and customer satisfaction because he combines his excellence with the warm welcome of feeling like your part of a family "The Lexus family" his humor,smile and positive attitude is what maintain me coming back to Lexus over and over. Matt was very professional and went above and beyond the expectation of the JD power award Lexus maintains as part of finance and management. These guys bend over backwards for the customers and that to me is like being at home with my own comfort to know I drive The best technology on the road,along with comfort and prestige. It's all about the customer !! And after working 20 years for Delta Airlines Inc I can say this excellent and flawless warm service and I would send the whole airlines to by Lexus like it was our own product thank you More

Amazing!!!! I went to a competitor last year and they took me for a ride. They gave me a horrible deal and made promises that they couldn't keep. I was over my mi I went to a competitor last year and they took me for a ride. They gave me a horrible deal and made promises that they couldn't keep. I was over my miles and paying way to much on my car. After many attempts at said dealership to fix the problem, I decided to call Lexus of North Miami and spoke to Colin first who hooked me up with Justin. I was greeted immediately when I walked in. Justin took time to explain my last deal and thoroughly explained my new deal with no hidden surprises. Matt Parke (finance) ensured that I knew exactly what I was getting into. I felt comfortable and at ease with my decision. They made me feel like a star after my last ordeal. I got into a great car that I love at the right price and Justin even took time to set up my bluetooth. This is top rate service. Thanks so much Justin and Matt. You are my heroes. I look forward to seeing you both soon for a new car. You have a loyal customer for life. More

Could not be happier!! This is my second time leasing a car here in Lexus of North Miami. My sales rep. made my whole leasing experience easy and pleasant. He will listen to This is my second time leasing a car here in Lexus of North Miami. My sales rep. made my whole leasing experience easy and pleasant. He will listen to all my most and expectations of my car needs. After one month, hesitating of leasing my new car, Alberto allocated my IS250 Crafted line. for me. I could not be happier with my new car. Not only patient, great product knowledge, but a great friend. If you are looking to buy or lease a car look for ALBERTO MESA the best sales rep. by far. Lexus of North Miami is lucky to have you as one of the sales reps. More