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Lexus of North Miami

North Miami, FL

4.6
3,281 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,281 reviews

February 08, 2019

Maintenance I was very pleased with the service and efficiency of the service provided!! Maintenance was done really quick!! The dealership is very clean and orga More

by Aron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Lexus of North Miami responded

Thank you Aron!

February 06, 2019

1st Service Brought car in for its first service. Waiting time to be booked in, was very short. While waiting for the car I got complimentary lattes and mini bage More

by Shirlean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Feb 07, 2019 -

Lexus of North Miami responded

Thank you Shirlean!

February 04, 2019

Too many young people They check the air of the tires and miss place 1 of the valve caps. It is a bad service, I do not if I come back . More

by Maria7133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mauricio Garban
February 02, 2019

Excellent I was very pleased with the experience of leasing my second Lexus vehicle. Miguel Thodde was very attentive, and patiently helped me find the vehicle More

by Maura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Thodde
Feb 04, 2019 -

Lexus of North Miami responded

Thank you Maura!

February 01, 2019

New car lease Great experience. Alex was very helpful and I would highly recommend him if you need to purchase or lease a car. I will be back for a new lease More

by tatianavas@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Lexus of North Miami responded

Thank you Tatiana!

January 31, 2019

A wrong made right Got off to a rocky start with this dealership due to an internet salesperson who made promises that were not feasible. In the end, both Efrain and Pe More

by tms311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Groulx
January 30, 2019

Great service My sales specialist Maria was great. She stayed throughout the entire sales process until past closing time to make sure that we had everything we nee More

by CherlyJeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Feb 01, 2019 -

Lexus of North Miami responded

Thank you!

January 28, 2019

Very pleased with all the service offered Dealership is very nice and clean, everyone is very polite and helpful, the cafe is very good. Please give a little maintenance to the massage chairs. More

by Nism2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry James
Feb 01, 2019 -

Lexus of North Miami responded

Thank you!

January 26, 2019

Excellent Concerned here to help the customer in everyway Denis Guillermo Igor at Lexus North Miami were completely concerned about me. Did everything possible to get me a car. They value each person and are More

by Carguypatrick357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo
Jan 28, 2019 -

Lexus of North Miami responded

Thank you!

January 26, 2019

Quick, efficient and attentive service. It is always a pleasure to come to Lexus of North Miami, this well appointed dealer has excellent service, friendly and efficient. Also the location i More

by espie621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harvey Gonzalez
Jan 28, 2019 -

Lexus of North Miami responded

Thank you!

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