Todd Tarczynski

It was fast on time and very pleasant The recall was finish in the same day finish in the same day More

by queenofthecastle15 Verified Customer Verified Customer

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No me explicaron nada sobre lo realizado al vehiculo , me dijeron en 1 hora esta listo y se demoro 2 horas donde solo era la primera revision 5000 millas . dijeron en 1 hora esta listo y se demoro 2 horas donde solo era la primera revision 5000 millas . More

by josegmor Verified Customer Verified Customer

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Had the pleasure of working with César and Todd on the purchase of my new vehicle today . Everything went smoothly from beginning to end and it was a pleasure working with both of them. I’ve worked with purchase of my new vehicle today . Everything went smoothly from beginning to end and it was a pleasure working with both of them. I’ve worked with Cesar for many years, this was the 6th car I purchase from him and I will continue to come back for his kindness , professionalism and of course the value of what Lexus offers. I definitely recommend them to anyone looking to purchase a new vehicle . More

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I received help from my salesman Berk Erguc over the phone and he even sent me a video of the car as we were in Orlando (not Miami) but Lexus of Miami had the best selection and pricing. My salesman was phone and he even sent me a video of the car as we were in Orlando (not Miami) but Lexus of Miami had the best selection and pricing. My salesman was excellent. The overall experience was very pleasant and efficient. The finance representative Todd was also was very easy to work with. More

by eriamsjs Verified Customer Verified Customer

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This is no doubt the dealership from xxxx! We agreed to purchase a 2026 Lexus rz350e. We were to pick it up (over one week after signing and almost one month after making deposit). Upon arriva We agreed to purchase a 2026 Lexus rz350e. We were to pick it up (over one week after signing and almost one month after making deposit). Upon arrival at the dealership (after flying cross country)-the salesman placed our bags in the car-set up the app for us and then told us to see Todd in finance. That is when things became sketchy. Todd claimed that my wife had not fully executed the contract (lIE-we have the email from the doc sign showing it was fully executed). He said that the rebate had been reduced and the financing period shortened. Roman (sales manager) attempted to rejigger the deal so that we would proceed. While we were under duress (suitcases, no car ,hundreds of miles from home-we reluctantly agreed. With Matt now doing the paperwork,we continued ( in our third hour at the store)-he requested to see Roman. When he came back he showed us that the rebate (for sales) had not changed and most of the problems had been caused either my Todd’s incompetence (or dishonesty). The contract was revised again and after three and one half hours we were free to leave. We received virtually no instruction on how to use this electric car. Charging,cruise control, wipers lights-nothing). The experience in dealing with Angel and particularly Sean Kamal.GM has been particularly unpleasant. Sean Kamal suggested that we take $500 compensation-then tried to coerce me to revise my review-to receive the check-or he would “rip up the check”. I never had agreed to do anything for the compensation- but had it been pleasantly provided-I would have revised the review to reflect that. CAVEAT EMPTOR- if you feel the urge to buy a Lexus-do your shopping-skip Lexus of North Miami-if you are looking for a trustworthy dealership. We have the receipts and will be pursuing all of our rights. More

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Carlos Cuervo ! !! The best ..a kind man . He took care of us like family members ! !! The best ..a kind man . He took care of us like family members ! More

by muriellortie Verified Customer Verified Customer

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Well, let me tell you that I am always satisfied and pleased with the service at Lexus North Miami. Thanks to Aryeh Fox and Diego Biedermann, I drove home in a 2026 Lexus NX350 AWD; they treated me exce pleased with the service at Lexus North Miami. Thanks to Aryeh Fox and Diego Biedermann, I drove home in a 2026 Lexus NX350 AWD; they treated me excellently, and I recommend that everyone go there—you won't regret it. More

by frankleyba Verified Customer Verified Customer

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Probably one of the best experiences I have had since I last leased my BMW. Let's begin by saying that I drove 50 minutes to Lexus of North Miami because they were the best at responding to my inquiries. F last leased my BMW. Let's begin by saying that I drove 50 minutes to Lexus of North Miami because they were the best at responding to my inquiries. From the moment I arrived, Diego, the manager made the experience exceptional. He immediately greeted me and connected me with Constantine, an outstanding sales representative who was incredibly knowledgeable, patient, and never once made me feel pressured. He let me test drive as many cars as I wanted and took the time to answer every single question thoroughly. I also want to recognize Sierra, who responded to my online inquiry with excellent communication from the start. She even delivered my car to my home and helped me get everything set up, which truly went above and beyond. The entire process felt effortless and professional. I was treated with genuine care and given the royal treatment from beginning to end. Not only did I get an amazing deal on my new car but I got top dollar for my trade-in. I Highly recommend Diego and his entire team at Lexus of North Miami — this is how car buying should be done! More

by carolinegreenhouse Verified Customer Verified Customer

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Had a great experience. Darrell was super professional as was Todd one of the managers Darrell was super professional as was Todd one of the managers More

by joel74 Verified Customer Verified Customer

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Mr. Cesar Alcala was very professional, knowledgeable and attentive to my needs in the car I wanted. I have lease many cars from Lexus and never had a sales person so nice like Mr. Alcala. My sister recommen attentive to my needs in the car I wanted. I have lease many cars from Lexus and never had a sales person so nice like Mr. Alcala. My sister recommended him to me and I will do the same, recommend him always! More

by dmsjessi Verified Customer Verified Customer

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