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Lexus of North Miami

North Miami, FL

4.6
3,441 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,441 reviews

April 28, 2016

Amazing! Amazing instructor and extremely patient. Carlos made the delivery of my new vehicle a very pleasant experience, his knowledge of the vehicle is outst More

by Helaine G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Apr 29, 2016 -

Lexus of North Miami responded

Thank you for you response. Carlos is a great Delivery Specialist, I am very happy he explained all the features very well on your new Lexus. Please come back soon and visit us and spend some time in the spa. If you have any questions don't hesitate to call. Samantha Thompson Lexus of North Miami sthompson@czag.net 954-774-0558

April 25, 2016

New Lease Es350 Since I began driving I have purchased around 11 vehicles from different dealers and multiple salesmen, however I have never encountered a Sales profe More

by Berrielj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Apr 27, 2016 -

Lexus of North Miami responded

Thank you for the nice review. Justin is great! We hope you enjoy your brand new Lexus. Come on by and enjoy the spa on your day off we would love to see you. If you ever have any questions just give me a call. Thank you, Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

April 23, 2016

Wonderful working with Justin! Justin is a fantastic and very knowledgable salesman at LEXUS North Miami. I highly recommend him as he provides exemplary service as a Masters certif More

by 4wardMoving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Apr 27, 2016 -

Lexus of North Miami responded

Hey Rebecca I hope you enjoy your new Lexus. I am glad you had such a wonderful experience here with us and especially Justin. Please come back soon and enjoy the spa. If you have any question feel free to give me a call. Thank you, Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

April 20, 2016

Excellent I am very happy , David Kafka He. very helpful he help me for everything I am very happy ! I would like to say thank you to Davis . More

by Michelle 2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wirshing, David Kafka
Apr 27, 2016 -

Lexus of North Miami responded

I hope you enjoy your new Lexus. Thank you for your kind words about David. Please come back and visit us and our spa. If you have any questions don't hesitate to give me a call. Thank you, Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

April 20, 2016

Extremely Satisfied RETURN Customer!! :) Justin and his team are the best around!!! This is now my THIRD car with Lexus of North Miami and I will ONLY deal with Justin Adderly as he is absolu More

by TatyanaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Apr 27, 2016 -

Lexus of North Miami responded

Thank you for your kind words. Justin is someone always great to work with. Please come back soon to visit us and enjoy the spa. If you have any questions don't hesitate to call. Thank you, Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

April 20, 2016

Purchase of car Wayne Sommer greeted with a smile. I never felt pressured. He answered my questions and maintained a professional attitude with me. My first encounter More

by Lrogers2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wirshing, Wayne Sommer
Apr 27, 2016 -

Lexus of North Miami responded

I hope you enjoy your new Lexus. Come back and visit us soon you can enjoy the spa or gym. If you have any question don't hesitate to call. Thank you, Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

April 17, 2016

Justin is the KING of customer satisfaction Justin is by far the MOST AMAZING person I have ever made a purchase from! From start to end the transaction was extremely smooth and I was treated li More

by Malme008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Apr 27, 2016 -

Lexus of North Miami responded

I hope you enjoy your new Lexus and glad you enjoyed every minute with Justin. Please come back and visit us soon and enjoy the spa. If you have any questions don't hesitate to call me. Thank you Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

April 14, 2016

Justin is hands down amazing! I absolutly love my new car. Justin made my trade in process as smooth and delightful as possible. He truly cares about his clients, which is why I wi More

by TanyaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Apr 27, 2016 -

Lexus of North Miami responded

Thank you so much for this great review and kind words about Justin. Please come back soon and visit as well as enjoy the spa. If you have any questions don't hesitate to call me. Thank you Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

April 12, 2016

Excellent Customer Service I am Very Pleased with the treatment that i received from the Dealership in making my purchase Alberto Mesa is a Great Sales person he really helped m More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mesa
Apr 27, 2016 -

Lexus of North Miami responded

Thank you so much for your review. Alberto is a great salesman. Please come back soon and visit us and to enjoy the spa. If you have any questions please don't hesitate to call. Thank you Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

April 11, 2016

5 star service I went to get my car serviced and ended up leaving with a brand new car. Alex Suarez made the transition as easy as possible. 5 star service from a 5 More

by Christiann0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry James
Apr 27, 2016 -

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami for your new Lexus. Alex is a great person to work with. Please stop by and visit the spa and say hello If you have any questions don't hesitate to call. Thank you Samantha Thompson Customer Service Manager Lexus of North Miami sthompson@czag.net 954-774-0558

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