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Lexus of North Miami

North Miami, FL

4.6
3,278 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,278 reviews

October 28, 2015

Excellent Experience There are not enough words to describe how welcome I felt the day that I went to North Miami Lexus. I felt delighted with Mr. Matt King professional a More

by michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt King
Nov 02, 2015 -

Lexus of North Miami responded

Hello Michelle, Thank You so much for the kind words about Matt, We appreciate your business very much. Remember that we have the spa, please use it and stop by often, and should you ever need anything Do not hesitate to call me, I am here just about all the time. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 25, 2015

Excelent Thank You Matt, You are a very professional, honest consultant. You really got me a great deal on an ES 350 I am very happy with my car and the dealer More

by Carlosvi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt King
Oct 27, 2015 -

Lexus of North Miami responded

Hello Carlosvi, Thank you so much for the nice review, Please stop by often, if just to say hi! If there is anything that you may need please do not hesitate to let me know. I am here just about all the time. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 24, 2015

Good sales manager, it makes all the difference Recently bought a '16 ES, and worked with Colin Walters and Erik Manson. I understand with a dealer this huge, who you get as your representative mat More

by EM
Recommend Dealer
Yes
Employees Worked With
Colin Walters, Erik Mansen
Oct 27, 2015 -

Lexus of North Miami responded

Hello EM, Thank you so much for the nice review, We appreciate the long drive! We appreciate your business and hope to see you here often. Please let me know if there is ever anything you may need. I am here just about all the time. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 23, 2015

Good purchase experience Mr. Scott Argow made leasing my car a very good experience. I like the car very much and so far it drives beautiful and has a pretty look. More

by Danni
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Argow
Oct 27, 2015 -

Lexus of North Miami responded

Hello Danni, Thank you so much for the nice review, We appreciate your business and hope to see you here often. Please let me know if there is ever anything you may need. I am here just about all the time. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 23, 2015

Matt King Matt was very professional, honest and got me a great deal on an RX 350 I will definitely recommend Matt to my family and friends. Thanks again Matt. More

by Eddie B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt King
Oct 27, 2015 -

Lexus of North Miami responded

Hello Eddie, Thank you for choosing Lexus of North Miami, You are very much appreciated.. Please stop by and visit our Spa & Fitness Center often, Let me know if I may ever be of assiastance Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 20, 2015

Dealer is Amazing! Excellent customer service. Juan assisted me with all my questions, and showed me every single detail on my new car. His service was very friendly More

by Cris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Mallea
Oct 27, 2015 -

Lexus of North Miami responded

Hello Cris, Thank you so much for the nice review, Thanks for choosing Lexus of North Miami Please stop by and visit the Spa! let me know if there is ever anything you may need. I am here just about all the time. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 19, 2015

Pleasant, quick and professional I have not purchased a car directly from a dealer in a very long time (had purchased previously from a service you tell them what car you want they de More

by Michele B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, in finance name not listed above, Scott Argow
Oct 27, 2015 -

Lexus of North Miami responded

Hello Michelle, Thank you so much for the nice review, We appreciate your business and hope to see you here often. Please let me know if there is ever anything you may need. I am here just about all the time. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 15, 2015

blind sided After your deal is done and you go to finance there is a clause in the buyers order that requires you to pay an additional $799.00 that the dealer inc More

by euro
Recommend Dealer
No
Employees Worked With
Justin Adderly
Oct 16, 2015 -

Lexus of North Miami responded

Hello Euro, I am sorry that you felt blindsided by the dealer fee. We as do all the other Lexus dealerships in our area have a dealer fee. This is a processsing fee that is collected on every car that we lease or sell. We must apply this fee to all Sales and Leasing transactions, it can not be selective This is a processing fee and has nothing to do with coffee... As for the cleaning of your Lexus, please let me know when the best time is, and I will have your Lexus detailed Please feel free to call me anytime! Our top priority is customer loyalty and satisfaction. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 12, 2015

GREAT DEAL AND GREAT SERVICE Thanks to Efraim Ponce I got a great deal. HE IS THE BEST !!!!!!!!! We got 3 cars the same day, my car, my son and a friend. Once again... great se More

by maggalles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efraim Ponce
Oct 16, 2015 -

Lexus of North Miami responded

Hello Maggalles, WoW!...Thank you so much for the great review and for the 3 car day! We appreciate you and the family... Please stop by often and say hi.. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

October 10, 2015

Neville Malcom Neville made by buying experience a pleasure. Left there feeling VERY GOOD and SATIFIED with my purchase. Great Customer service.. .THANK YOU NEVILL More

by Harlym1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez, Neville Malcolm
Oct 16, 2015 -

Lexus of North Miami responded

Hello, Thank You so much for the nice review. Please be sure to stop by often We love to see people using the Spa & Fitness center.... Please feel free to call me anytime should you need anything Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

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