Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,429 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,429 reviews
December 20, 2015
Great Dealer I can say one thing .. this Lexus dealer is the best of the best. That is why Matt is part of the sales team and he worked with me in a very professio I can say one thing .. this Lexus dealer is the best of the best. That is why Matt is part of the sales team and he worked with me in a very professional manner. Matt is very customer oriented and will find always a way to meet your needs. Lexus of North Miami has only professional teams .. I have been working with them 4 years. Paul Smaal More
by Smaalph
Employees Worked With
Christian Gonzalez, Joshua Rosa, Matt King
December 20, 2015
Great service Matt is very professional and polite. He made my process of getting a new car very pleasant. It was very nice to work with him to get my lexus. Ca Matt is very professional and polite. He made my process of getting a new car very pleasant. It was very nice to work with him to get my lexus. Carla More
by Carla
Employees Worked With
Matt King
December 19, 2015
Excellent experience. Miguel Thodde is the best. Lexus of North Miami is the best dealership I have ever bought a car from and Miguel Thodde is the nicest and best salesman I have dealt with. Honest, Lexus of North Miami is the best dealership I have ever bought a car from and Miguel Thodde is the nicest and best salesman I have dealt with. Honest, upfront and willing to go the extra mile. This is my 5th Lexus from this dealership and as long as Miguel is there, I will keep going back. More
by TrishC09
Employees Worked With
Miguel Thodde
December 18, 2015
Justin does it again! My family has been buying cars through Justin Adderly at Lexus of North Miami for a while now. He always takes care of my family whenever were in need My family has been buying cars through Justin Adderly at Lexus of North Miami for a while now. He always takes care of my family whenever were in need of a car and finally it was my turn. Always great service and courtsey with the staff and thats the reason why i come back. No hassle at all. Thanks again Justin and also to Henry at the used car department for making my deal! More
by SAIYANR
Employees Worked With
Justin Adderly, Henry James
December 17, 2015
Scott was great! Made my experience very pleasant, took his time explaining everything every step of the way and we left being sure we had made the right decision. Wi Made my experience very pleasant, took his time explaining everything every step of the way and we left being sure we had made the right decision. Will recommend to friends and family! More
by cherna15
Employees Worked With
Scott Argow
December 16, 2015
Pedro Oslan was extremely knowledgeable and helpful in choosing my new gs350 I changed from bmw to Lexus so this was a big decision Pedro helped me make was extremely knowledgeable and helpful in choosing my new gs350 I changed from bmw to Lexus so this was a big decision Pedro helped me make More
by Lynni
Employees Worked With
John Wirshing, Pedro Oslan
December 15, 2015
"EXCEEDING MY EXPECTATIONS ONCE AGAIN" Once again Justin Adderly has exceeded my expectations and continues to be my favorite salesman at Lexus of North Miami. His unparalleled professiona Once again Justin Adderly has exceeded my expectations and continues to be my favorite salesman at Lexus of North Miami. His unparalleled professionalism and hard to imitate transparency clearly shows he has mastered the art of selling Luxury Vehicles like no other. I cannot thank him enough for his advice and expertise while helping me choose my fourth LEXUS in the past five years. I will continue to recommend Lexus of North Miami to family and friends with the confidence that Justin will show them the same professionalism he has always shown me every time. More
by Mannyborrajo
Employees Worked With
Justin Adderly
December 15, 2015
Betrayed by your own "family" Yesterday I went to Lexus of North Miami with the "Intentions" of trading one of my cars that I got with them a year ago. My car is a lease for 3 year Yesterday I went to Lexus of North Miami with the "Intentions" of trading one of my cars that I got with them a year ago. My car is a lease for 3 years, however I was interested in trading it after one year for the new NX model. I said i couldnt pay a penny more than what I was paying for my IS250 which is $550.00 monthly. Once i said that, the salesman (Fabian) heard it and simply said "THIS IS NOT THE CAR FOR YOU" he apologized and simply stood by his word saying he couldt help me at all and that it was not his fault the price of the car was that high, that it was the bank and to look at other cars. But that's not what I wanted, i wanted to leave Lexus of North Miami with a new NX model. I believe I am a great customer having two cars from there as well as referring customers or potential customers and it bothered me that I couldnt get the car that i wanted and the salesman couldnt even make an effort to help me. Not even by sitting in the computer and giving me numbers or a suggestion. I dont believe I will be going back, since I got a WAY better attention and a great deal at Vera Cadillac! Everyone at Lexus seems to be too busy and doesnt have the time to even help a good paying customer and never will i make one referral and embarrass myself in that way! More
by Andy21xxx
Employees Worked With
Fabian
December 13, 2015
Great service! Satisfied customer Lexus of North Miami has Great service! My family and I are very satisfied customers as we have found what we were looking for. In addition, the sales Lexus of North Miami has Great service! My family and I are very satisfied customers as we have found what we were looking for. In addition, the sales person was very helpful. And in conclusion, I left the dealership very satisfied with the car and the service! Thank you Lexus of North Miami} More
by Isidoro Lopez
December 13, 2015
A couple of Awesome New Lexuses Great experience with Justin and Matt! My wife & i bought a couple of new cars and from start to finish Justin took care of us extremely well. Buying Great experience with Justin and Matt! My wife & i bought a couple of new cars and from start to finish Justin took care of us extremely well. Buying a car is always a daunting experience, but we felt very comfortable and were able to get what we wanted. Would recommend Justin to all friends & family and will come back and get new cars once the leases are up! More
by Hassan Ahmad
Employees Worked With
Justin Adderly
