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Lexus of North Miami

North Miami, FL

4.6
4,514 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,514 reviews

September 27, 2019

Excellent customer service Denis Shadrin Thank You Again , you truly are the best !!!! It is such a pleasure to call you up work out our deal over the telephone and pick up More

by Laz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Keslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Lexus of North Miami responded

Laz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of North Miami. Thank you, and have a fantastic day!

September 26, 2019

Happy with my purchase! Working with lexus of north Miami has been one of the best experiences when it comes to buying my car. Maria was not only an spectacular guidance but More

by Samir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Oct 02, 2019 -

Lexus of North Miami responded

Samir, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2019

Best experience It was quick, professional and very helpful. Denis Shadrin And his other team very professionals . It was my first experience with leasing. And I am s More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Lexus of North Miami responded

Hi Dana, thank you so much for your positive comments about Lexus of North Miami! Thank you so much again for your feedback! We hope you have a great day!

September 26, 2019

Crem de la crem Literally the best of the best! I was in quite a few dealerships before coming to the Lexus of North Miami. Was pretty frustrated at that point. Could More

by Evelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Keslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Lexus of North Miami responded

Evelina, thank you for your kind review; we are happy to pass along your comments to Denis and the team here at Lexus of North Miami!Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 21, 2019

Great team This is my third Lexus purchased at Lexus of North Miami and once again they exceeded my expectations... Miguel T. was exceptional as always providing More

by Emiliop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Thodde, Mauricio Ferreira
Sep 25, 2019 -

Lexus of North Miami responded

Emilio, we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

September 20, 2019

Juan was an excellent salesman. Very helpful and professiona He called me right on time to replace my vehicle. Gave me what I wanted and his attention was very helpful and kind. I recommend Juan as your salesman More

by Joslemy@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nelson, Juan Moreno
Sep 23, 2019 -

Lexus of North Miami responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Juan. Have a great day!

September 20, 2019

Worst experience ever purchasing a vehicle Worst experience purchasing a vehicle ever they let me walk out of the lot because of a $2 difference $2 and I was treated like a dummy who didn't kno More

by Sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bella
September 18, 2019

Purchasing g a car We found the sales personnel were patient with us, answered our questions. The sales person showed several cars and there was no pressure.overall, th More

by Mh8168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Sep 19, 2019 -

Lexus of North Miami responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. Take care!

September 17, 2019

Bad service The finance manager was so rude . Comparing to the experience that I had with the Hennessy Lexus in GA, I can rate the one In North Miami zero (0) More

by Hidson
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Lexus of North Miami responded

Hidson, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (305) 372-1400. We look forward to hearing from you.

September 13, 2019

Great service Lexus of North Miami, did the service in my vehicle and they treat me very well and they were very friendly, thank you very much guys More

by 1rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
Sep 17, 2019 -

Lexus of North Miami responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

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