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Lexus of North Miami

North Miami, FL

4.6
3,506 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,506 reviews

July 13, 2025

Service department resolved my software issue in a timely manner while I enjoyed a complimentary capochino More

by ROSENBARBARA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Jul 14, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience, Barbara! We are delighted to hear that our team resolved the issue in a timely manner and made your experience so pleasant. Thank you for choosing Lexus of North Miami!

July 13, 2025

I always buy my cars here because they have Excellent Service! And Nelson is the best sales man in the store. Highly recommended! More

by INFO@PINTAXSERVICES.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lexus of North Miami responded

Thank you for recommending Nelson and the team! We appreciate your business and we hope to see you again at Lexus of North Miami.

July 13, 2025

They are doing better! ! Before all the service men were very biased and didn’t care to help a black woman. More

by Julie Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of North Miami responded

This feedback means a lot to our team, Julie. Thank you for sharing it and for giving us another chance to assist you at Lexus of North Miami. Please let us know if there is anything else we can do for you.

July 12, 2025

Cold impersonal. No good morning no introduction just sales pitch for extras Worst service experience ever. More

by kel1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis- no other info. Never even introduced himself. Benny was the best!!!
Jul 15, 2025 -

Lexus of North Miami responded

We're sorry to hear about your recent experience. It sounds like we missed the mark on providing a warm and welcoming service, which is not what we strive for. We'd appreciate the opportunity to make it right, so please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 12, 2025

Excellent Customer Service. Bobby, my advisor, is very knowledgeable and always willing to help and accommodate your needs More

by GMERIDA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about Bobby and the team! We appreciate your business and hope to welcome you back to Lexus of North Miami next time. Have a wonderful day!

July 12, 2025

Friendly informative helpful: svc shed. Low air(28) same tire: rotated and chked???🤨🙃 strong request informing clients of problems or review of current service More

by hagjrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Jul 15, 2025 -

Lexus of North Miami responded

Thank you for your feedback! We appreciate the kind words about our team and take note of your concerns regarding tire service. Ensuring clear communication with our clients is important to us, and we will work on improving this aspect. If there's anything else you'd like to discuss or if you have further questions, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 11, 2025

Appreciate the coordination of loaner and the communication on progress of service. Everything went smoothly More

by STACEYCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jul 11, 2025 -

Lexus of North Miami responded

Stacey, thank you for sharing your fantastic feedback about our team and loaner fleet. We appreciate your business and we hope to see you again at Lexus of North Miami!

July 11, 2025

Was told the weight would be an hour and a half for 35,000 mile service. The weight is approximately three hours. Only received the car after I contacted the service manager in order to find out why I More

by vmalca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember service person
Jul 15, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the extended wait time during your recent service visit. We strive for efficiency and thoroughness, so it's disappointing to learn we fell short here. Please reach out if you'd like us to address this further or have any other concerns. Thank you, Sean Kamal - General Sales Manager - 786-528-3779

July 10, 2025

This is my third time coming to Lexus, and every time I make sure to work with Anna. She’s incredibly knowledgeable and always goes above and beyond to make sure I get exactly what I want. Her professional More

by xenyaf1100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback regarding Anna! We are happy to hear that she always goes above and beyond to assist you. We value your business and we look forward to seeing you at Lexus of North Miami again next time!

July 10, 2025

I am always satisfied with the service provided by Lexus of North Miami. Bobby Rahmani is a wonderful Service Manager! More

by sharonbhayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Lexus of North Miami responded

Sharon, thank you for the great review! We appreciate your business and we will pass along your feedback to Bobby.

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