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Lexus of North Miami

North Miami, FL

4.5
2,349 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,349 reviews

March 20, 2024

Very grateful to Diego for his help, his explanations made the entire process of purchasing my car much easier. In short, a professional. More

by Hector
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Lexus of North Miami responded

Hector, it's great to know that Diego was able to assist you and make your car buying process easier at Lexus of North Miami. We appreciate the positive feedback!

March 17, 2024

Andrew Verneuil was amazing. I have been a Lexus customer for 21 years now. Andrew is definitely the GOAT. very kind, helpful and willing g ti get you the best deal. Andrew h More

by NY214201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lexus of North Miami responded

We're delighted to know that Andrew and Syed have been able to provide you with such a great experience at Lexus of North Miami. We appreciate your loyalty over the years, and we look forward to continuing our relationship in the future!

March 04, 2024

It was a pleasure to by my car at this dealer it was a very nice experience , thank you ! More

by Belkis
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Lexus of North Miami responded

The pleasure was all ours! Thanks for choosing Lexus of North Miami. Enjoy your new ride!

March 02, 2024

Exploitative and Heartless: Shame on This Lexus Dealer! If I could put ZERO stars I would! We were treated horrifically by this dealership. The experience was nothing short of a nightmare, and I feel More

by Seb1784
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alfred Utset
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Lexus of North Miami responded

Hi, Sebastian - I'm truly sorry to read about your experience as it's very concerning. We strive for transparency and respect in all our interactions, especially when addressing any issues that may arise with a vehicle after purchase. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience so we can address these concerns directly. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

February 28, 2024

Muy buena atención. Mucha paciencia ,mil gracias por la amabilidad. Quede muy satisfecha con el servicio. More

by merimail70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Lexus of North Miami responded

Gracias por compartir su experiencia con nosotros! Nos alegra saber que ha quedado satisfecho con el servicio en Lexus of North Miami. Esperamos verle de nuevo pronto!

February 24, 2024

Bobbie is very courteous and very efficient in his job. It is a pleasure to know your vehicle is in good hands. More

by wcsims1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Lexus of North Miami responded

We're delighted to know that you had a positive experience with Bobbie at Lexus of North Miami. It's our top priority to ensure your vehicle is well taken care of! Thanks for the review and for trusting us with your car needs.

February 07, 2024

Diego and his team did a great job! He was very knowledgeable and informative! Smooth transaction More

by Hienmai305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Lexus of North Miami responded

It is great to hear that Diego was great to work with. Thanks for sharing this feedback with the Lexus of North Miami team!

February 04, 2024

Buy a new car is always stressful and time consuming, but Diego Camboni from Lexus of North Miami made our process easy and quick. He went beyond my expectation. He is very professional, courteous, He was pe More

by mpr480416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of North Miami responded

We're so glad to know that Diego made your car-buying experience smooth and efficient at Lexus of North Miami. It's great to see he exceeded expectations! We appreciate the feedback, enjoy your new ride!

February 04, 2024

Excelence service from Lexus North Miami to make my process fast and simple! On top of that, I was very happy with Denis’s customer focus and professionalism, helping me decide on the best available More

by Esteban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of North Miami responded

Esteban, we're delighted to know that Denis and our team at Lexus of North Miami made your car buying process fast and simple. We appreciate the positive feedback! Enjoy your new ride!

January 31, 2024

My experience at Lexus of N. M. was very good. Both Jade and Santana took fantastic care of us. More

by eguti
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade
Jan 31, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with Jade and Santana! All of us at Lexus of North Miami appreciate your 5-star review!

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