Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
4,045 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,045 reviews
July 12, 2025
Cold impersonal. No good morning no introduction just sales pitch for extras Worst service experience ever. No good morning no introduction just sales pitch for extras Worst service experience ever. More
by kel1225
Verified CustomerEmployees Worked With
Luis- no other info. Never even introduced himself. Benny was the best!!!
July 12, 2025
Friendly informative helpful: svc shed. Low air(28) same tire: rotated and chked???🤨🙃 strong request informing clients of problems or review of current service Low air(28) same tire: rotated and chked???🤨🙃 strong request informing clients of problems or review of current service More
by hagjrg
Employees Worked With
Semon
July 11, 2025
Was told the weight would be an hour and a half for 35,000 mile service. The weight is approximately three hours. Only received the car after I contacted the service manager in order to find out why I 35,000 mile service. The weight is approximately three hours. Only received the car after I contacted the service manager in order to find out why I was taking so long. Once I receive the car, the car was not cleaned or washed. More
by vmalca
Employees Worked With
Do not remember service person
July 10, 2025
I am always satisfied with the service provided by Lexus of North Miami. Bobby Rahmani is a wonderful Service Manager! of North Miami. Bobby Rahmani is a wonderful Service Manager! More
by sharonbhayes
Employees Worked With
July 10, 2025
I did an oil change and instead of 1. 5 hours I waited 3 hours. 5 hours I waited 3 hours. More
by marinamamonova
July 10, 2025
This is my third time coming to Lexus, and every time I make sure to work with Anna. She’s incredibly knowledgeable and always goes above and beyond to make sure I get exactly what I want. Her professional make sure to work with Anna. She’s incredibly knowledgeable and always goes above and beyond to make sure I get exactly what I want. Her professionalism and dedication are unmatched. Anna is truly amazing — I wouldn’t want to work with anyone else. I’ll definitely be coming back! More
by xenyaf1100
Employees Worked With
July 10, 2025
Diego made buying my ES 350 easy. Great service, smooth process, unbeatable North Miami pricing! Great service, smooth process, unbeatable North Miami pricing! More
by Skylar
July 07, 2025
Everything was good and they’ve done the second service of my car until I was charger $400 and something for LABOR, to create a new key for my car. Which was basically using a computer to code it. of my car until I was charger $400 and something for LABOR, to create a new key for my car. Which was basically using a computer to code it. More
by Ruben
Employees Worked With
Ronald
