Back

Lexus of North Miami - Service Center

North Miami, FL

4.5
1,104 Reviews

1,104 Reviews of Lexus of North Miami - Service Center

Sort by
August 10, 2025

Our salesman Efran was excellent. Gus Arcon is an amazing person. He made everything happen and a pleasure to deal with. And Todd at the end had us out very quickly. Lexus Of North Mi More

by ameyers20
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Very efficient and the waiting time was very acceptable. Amenities are also excellent. Everything was efficient and modern. More

by dek0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Made an appointment online for service, only to be told when I got there they had no record of my appointment. Even though I gave them my cell phone number, they contacted my girlfriend at her cell numb More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 11, 2025 -

Lexus of North Miami responded

We apologize for the inconvenience you experienced with your service appointment and communication mix-up. It's important to us that our processes are seamless, so we'll be looking into this matter further. We appreciate your feedback and would like to ensure a smoother experience in the future—please feel free to reach out if you'd like to discuss this more. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

August 09, 2025

Bobby is always personable and professional. I waited for my car to be serviced in the waiting area and once it was done, Bobby called and said, "you're car is ready." More

by mrwheeler30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about Bobby and our service team. We'll pass along the kind words to him! See you next time at Lexus of North Miami!

August 08, 2025

Bobby is the greatest and is always receptive to my needs. He really cares about the customer More

by JBENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Lexus of North Miami responded

We are glad to hear that Bobby provided excellent service. Thanks for choosing Lexus of North Miami!

August 08, 2025

Our appointment was pleasant, on time. Jonathan is very friendly and knowledgeable , answer all the questions, and we are looking forward for many more years with Lexus. More

by nryaboy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 08, 2025 -

Lexus of North Miami responded

It’s awesome to hear Jonathan took such good care of you throughout your visit at Lexus of North Miami! We hope you and your Lexus have many great years together. See you next time!

August 08, 2025

You broke my ac vent on the left hand side of the pilot’s seat. More

by sarmientocarlota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025 -

Lexus of North Miami responded

I'm disappointed to see this review. It's my job to listen to our guests and assist in any way that I can. I'm going to look for your contact information, but would you please contact me at your earliest convenience? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

August 08, 2025

Always confident with the service I receive at Lexus North Miami. Bobbie is very thorough in his explanations of the services my car requires. Always a pleasant experience as I always wait in the custom More

by baskary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of North Miami responded

We love hearing that you’re always confident in our services and comfortable with Bobbie’s thorough explanations here at Lexus of North Miami. Thank you for your support!

August 08, 2025

Bobby Rahmani is always very professional and has been taking very good care of our Lexus for over the past 14 years. Thanks again! More

by RAMON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of North Miami responded

Ramon, we are thrilled to hear that Bobby has made your experience so great for so many years! Your support means everything to us and we look forward to seeing you again in the future! -Lexus of North Miami

August 07, 2025

Prompt courteous service. Tech rep helped me reset screen and waited with me while car being serviced so that I would be helped immediately. More

by marciahersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman/tech Can’t remember his name was outstanding.
Aug 07, 2025 -

Lexus of North Miami responded

Hi Marcia! We're glad to hear our team was prompt and helpful during your visit. Thank you for choosing Lexus of North Miami and sharing your experience! Safe travels!

1
...