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Lexus of North Miami - Service Center

North Miami, FL

4.5
976 Reviews
Call Service Center (305) 372-1100

976 Reviews of Lexus of North Miami - Service Center

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April 21, 2025

My advisor Bobby was absolutely fantastic! He patiently and graciously answered all my questions and never showed any frustration, even when I asked him to check for additional services after More

by nerline.monestime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Lexus of North Miami responded

It's wonderful to hear that Bobby provided such fantastic service at Lexus of North Miami! We're glad he could assist you with patience and grace. We look forward to welcoming you back in the future!

April 21, 2025

Very prompt & amazing service ,things were done timely manner.Ed Rubenfeld was very helpful.Thanks More

by NARENDRAMEHTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Lexus of North Miami responded

Thank you for reviewing Ed and Lexus of North Miami! It was so kind of you to share your experience!

April 21, 2025

Great service, accomplished my issues, did not wait for car and the fix my problems with the service. More

by orlysar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service # 4
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Apr 22, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami was able to address your concerns efficiently. We appreciate the feedback and look forward to serving you in the future!

April 20, 2025

Amazing service thank you Que! !!Things were done in a timely manner satisfied with my service advisor as well More

by TAMMYROCILLO67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Que and the team provided amazing service in a timely manner. We appreciate your feedback and look forward to serving you again!

April 20, 2025

Semon was super helpful and patient as I navigated the repair cost and provided info on my overall car health. More

by luisauraalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
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Apr 21, 2025 -

Lexus of North Miami responded

We're delighted to hear that Semon provided you with helpful and patient service at Lexus of North Miami. Thank you for sharing your experience!

April 20, 2025

I asked for a price quote to have my Lexus ES 350 painted and I am still waiting for a response. Very dissatisfied. I would like someone to call me to discuss what needs to be done Michael Flynn More

by MICHAELEFLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Lexus of North Miami responded

Michael, I apologize for the delay in getting back to you regarding your price quote. We strive to provide timely responses and it's disappointing that we fell short here. I will reach out so we can discuss this further and address any concerns you have. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

April 19, 2025

Very professional and attentive. Jonathan was very helpful.' My only criticism is that WiFi in the waiting area was SLOW!! More

by RUBENPOSSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jonathan
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Apr 21, 2025 -

Lexus of North Miami responded

Thank you for the feedback! We're glad to hear Jonathan provided professional and attentive service at Lexus of North Miami. We appreciate your input on the WiFi, and we'll look into improving it for a better experience next time.

April 19, 2025

At lexus their you receive Excellence custom services. , staff Is very professional, helpful and efficient, More

by Y_WALTON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Lexus of North Miami responded

Thank you for highlighting the excellent service and professionalism of our team at Lexus of North Miami. We appreciate your feedback!

April 19, 2025

Excellent service, fast , easy comunicación they delivery very good service and easy to provide customer satisfaction More

by salmbetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of North Miami provided excellent service and made your experience smooth. We appreciate your support!

April 19, 2025

Everyone was pleasant, helpful, courteous. My car was finished in a timely manner. Excellent job. More

by bevgordon5719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Apr 21, 2025 -

Lexus of North Miami responded

Thanks for stopping in for service and leaving us a five-star review!

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