Lexus of North Miami - Service Center

Bobby is best service adviser he is so helpful and he do the best job all the time .Thank you Bobby the best job all the time .Thank you Bobby More

This is my 12th purchase from Lexus of North Miami, and that is the best indicator of my satisfaction. that is the best indicator of my satisfaction. More

Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank you Andrew! More

I regret purchasing a vehicle from Lexus North Miami. My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork was a crook and a liar, misleading me about the maintenance services that were supposedly included with my purchase. I later found out I had to pay $1,400 for the vehicle maintenance they initially claimed would be complimentary—on top of the $1,300 in dealership fees I had already paid. To make matters worse, the service department fails to meet even basic expectations. They don’t even wash the car after servicing, something most luxury dealerships offer as a courtesy. The lack of transparency, deceptive practices, and overall poor customer service have left me extremely dissatisfied. I deeply regret buying a car from this dealership and would not recommend Lexus North Miami to anyone. More

I was overcharged last service. Very expensive for the service and was dismissed when asked for discount Very expensive for the service and was dismissed when asked for discount More

I git the proposal and agree to the price when I came to pick up the car was a different number I have it all in text messages Absolutely wrong pick up the car was a different number I have it all in text messages Absolutely wrong More

Ease of transaction, explanation and faster reply on questions and beyond expectations. Convenience of location. questions and beyond expectations. Convenience of location. More

It was quick and easy! Bobby was helpful and answered my questions. The total time was short. Bobby was helpful and answered my questions. The total time was short. More

Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better. waiting zones. Good complimentary coffee, making experience even better. More